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Thrapston Garage

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Part Exchange
  • Warranty
  • Motability
  • Vehicles Wanted

Customer Rating

4.2 out of 5

Rating breakdown

  • AutoTrader
    4.2(5 reviews)
Had an experience with this dealer?

Customer Reviews (5)

  • Poor at contacting

    By Ed F on 12 Feb

    Found James the salesman to be very unhelpful. Came to look at a vehicle on Saturday afternoon after 1hrs journey and was told I would receive a call on the Monday to discuss part ex price or sale without part ex but never received a call and car has since been sold. Very rude to not get back in contact, would definitely not recommend.

    Reply from Thrapston Garage

    on 14 Feb

    Hi Ed, Thank you for the feedback, good or bad we do appreciate it. I'm sorry that we didn't get back to you to let you know the car had sold. This is not how we usually operate and i can only offer my honest & genuine apologies for this oversight on my behalf. Once again my apologies Regards James

  • Thrapston Garage

    By Kevin D on 14 Jul 18

    Just bought a black edition fiesta where the salesman James was more than helpful from start to finish. We had top class service from the first telephone call and contact via emails . The staff are very friendly and not at all pushy. Overall very impressed with Thrapston garage top marks all round. Thanks

    Reply from Thrapston Garage

    on 16 Jul 18

    Thank you for your kind words Kevin, It was a pleasure doing business with you from start to finish. Regards James

  • Excellent service

    By Kevin D on 14 Jul 18

    Top service from the Thrapston Garage team. Salesman James was very helpful from start to finish with phone calls and emails that were responded to very quickly. There very friendly and there was no pressure when viewing the car. All the cars are very well presented. Overall a very pleasant experience and would highly recommend Thrapston Garage.

    Reply from Thrapston Garage

    on 16 Jul 18

    Thank you for your kind words Kevin, It was a pleasure doing business with you from start to finish. Regards James

  • No pressure and a pleasure to deal with.

    By Stephen G on 25 Apr 18

    First of all i dealt with salesman Phillip. Over all a very pleasant experience with no pressure. Got a fer trade in price for my old car and was well happy with the price of my new purchase. Would recommend this garage, well worth a look.

    Reply from Thrapston Garage

    on 30 Apr 18

    Hi Stephen, Thank you so much for your kind comments and taking the time to review us. We are really glad to hear you are happy with your new car. From all at Thrapston Garage

  • Perfect manners.

    By Liz R on 10 Jan 18

    Bought my last couple of cars from here , staff always very helpful , treated me how I feel you should be treated when you're a lone woman entering a mostly male environment. If I could give it 10 stars I would.

    Reply from Thrapston Garage

    on 13 Feb 18

    Thank you so much for your kind words.