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Stratstone Mini Harrogate

Stratstone Mini Harrogate

"Specialising in everything MINI– whether you’re looking to buy or sell, Stratstone have a large collection of Approved used MINI with hundreds more local to you with our online Move Me Closer service. Over 70% of our customers rate us 5/5 stars on Trust Pilot and all our used cars are carefully prepared by our trained technicians to our exacting standards."

Services offered

  • New Vehicles
  • Used Cars
  • Servicing
  • Bodyshop
  • Fleet
  • Part Exchange
  • Warranty
  • Paint Shop
  • Finance
  • MOT
  • Parts
  • Insurance
  • Recovery
  • Vehicles Wanted

Customer Rating

2.9 out of 5

Rating breakdown

  • AutoTrader
    2.9(7 reviews)
Had an experience with this dealer?

Customer Reviews (7)

  • Avoid unless you don't like yourself or cars

    By Geoffrey H on 24 Aug

    I echo comments from others. Incompetent, the Manager passes the buck, the CEO couldn't careless and they cannot even repair a faulty car, which was brand new. They are uncaring mangement who are in it for themselves and never the customer. They will pass the buck and even call you up to complain if you give them one star to complain. Avoid anywhere owned by Pendragon, but especially this franchise.

  • tried to buy a car they did not returned my calls

    By graham S on 21 Aug

    i wasted a lot of time they seem not to be bothered to answer my query about a car

  • Fantastic customer service!

    By William C on 25 May 17

    Great customer service from all involved; Mick in a Sales on Arber on Service. Kept updated with work, great communication and fantastic handover. Seemless tranasaction from start to finish, new car day felt special. Many thanks!!!

  • Wonderful Service

    By Annie G on 24 May 17

    Serviced my MINI and I cannot fault the service. Arber was wonderful and I went truly above and beyond. I will only take my MINI to Harrogate MINI from now on.

  • Stressfree friendly staff that make your experienc

    By Michelle K on 09 May 17

    The easiest and happiest purchase ive ever done! From the second i arrived on the court i was greeted by happy friendly staff who didn't push me into anything. I felt comfortable and secure from the second we went inside and i was looked after like royalty! Such a warm clean environment inside and even offered hot beverages and biscuits! We dealt with a few different people but even the HOB (I think she was called Georgina) came and made sure we were being well looked after and double checking if we had any questions. My closest dealership wouldn't be Harrogate but the experience was that good and not stressful i will always choose this dealership. I even sent my mother and father to be looked after by the incredible team down there. Again, i heard brilliant feedback from my parents too. Since being involved with Harrogate Stratstone Mini we have been invited to events at the dealership, your looked after for life!

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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