Customer Reviews (36)
Making car buying fun!
The team at BMW Harrogate made what I usually consider a traumatic experience - buying a car as a middle aged female with no car knowledge - into an enjoyable experience. The team were so friendly and knowledgeable and didn’t push me, they listened to all my wants and catered to me. Can’t wait to come back and finalise my purchase! Also very clean and clearly taking Covid measures seriously!
The most efficient and polite members of staff. The lengths gone to in order to help with my decision were above and beyond. Covid measures were adhered to brilliantly. Friendly bunch that I can’t fault!
Informative and caring, not at all pushy.
Very welcoming staff, the gentleman who looked after us was knowledgeable and not at all pushy. He was more interested in us getting the right car for our needs than in getting the sale. The showroom was well set out and very COVID safe. We have not finally purchased yet but we undoubtedly will in the new year.
Would give 0 if poss. Booked in for EGR replacement not EGR check as it was checked by them last year. Latest recall is for straight replacement. Drove from Leeds to Harrogate and was advised would take 3 weeks to get the part? !! So why have you booked me in. Advised to leave car for a loan then switch to enterprise ?!!! Wanted to check EGR again ??! What for ?? Poor service
The team at Harrogate were fantastic and had great covid safety measures in place. All the staff were wearing masks and attentive.