Customer Reviews (20)
THE WORST GARAGE TO PURCHASE FROM DO NOT USE
The WORST car garage I have ever dealt with. Sold me a car that has had nothing but problems and expect me to pay for the work to be fixed even after admitting the faults are not related to the actual driving of the car. Only had it just over a year and such a low mileage, I wish I had never made the investment. I expected so much more from a prestigious multinational company, but will not be buying from them ever again. Don’t waste your time or money on them.
Reply from Stratstone Bmw Harrogate
on 06 Mar
Hi Anabel Thank you for your review. As a site we have requested BMW provide you with goodwill due to your BMW being outside of its warranty period. As you know they have offered 50% and we have discounted the repair on our side too to help. I am sorry you don’t feel that this is acceptable and if you wish to discuss further please do not hesitate to get in touch with myself. Kind Regards Georgina Watters Head of Business
Looking for a car
Very helpful and not pushy sales staff,especially Declan.
Had to get a car recovered here, the circumstances weren't ideal, but I have to say this dealer helped me out massively. I wasn't booked in so expected to have to wait. I was squeezed in within a couple of days which was very much appreciated. Once in the workshop the repair was carried out swiftly and efficiently and the car returned to me. Great done, and thank you for helping me out of a situation.
New Z4M3.0i First Edition
I bought a Z4 from Harrogate and they were brilliant. This is the 3rd car I have bought and the team are great at what they do. Really welcoming and transparent. Thanks for the great deal on my new car. 5 stars.
Brake down repair
My car was recovered here after the front suspension collapsed as a result of hitting a pot hole. I was lucky to be provided with a loan car while the diagnosis and repair took place which was about a week, which I was more than happy with as I was aware I wasn't booked. The car was returned to me washed and vac'd. I took the option of paying in instalments which was a relief as although the repair wasn't as bad as I was expecting, it was only a few weeks before Christmas.