Customer Reviews (14)
Absolutely Brilliant, Great Prices, Great People. Genuinely Would Recommend Highly
DISAPPOINTED AND DISGUSTED!!
WOULD NOT RECOMMEND!!!!! Absolutely appalling customer service. Booked an appointment to view a vehicle 2 days ago, travelled 2 and a half hours to do so, to get to the garage and be told it has been sold. After ringing the garage to confirm we were on route, no mention of anyone else interested in the vehicle. No apology or nothing. After we left the garage my number was blocked by the dealer so I could not contact him again. Absolutely disgusted by this garage and would not advise ANYONE to query/buy a vehicle from there.
Very poor customer service and do not uphold CRA
BEWARE - DO NOT BUY FROM THIS TRADER! I purchased a car from this dealership in Feb 2019 which unknown to me at the time had: Fraudulent service history invoices - these had been made up Incorrect number of previous owners Unroadworthy condition (missing wheel bolts(!!) - how did it pass an MOT like this??) Faults with the vehicle including failed "brand new" glow plugs and smoke blowing from the back of it Incorrect description including trim level, service history All of these major problems and the dealer took no responsibility, never once offered a refund and has cost me thousands of pounds in the six months I have been battling this case. Thankfully I had paid via credit card who were able to handle most of the case for me as otherwise I would be stuck with a dealer who do not uphold their responsibilities under the Consumer Rights Act 2015. I followed all the official advice and the dealer ignored me through all these months.
Great Experience with Jay!
Even though I didn’t buy a car from them in the end (as I found another more suited to my needs), I have to say, Jay was the only person who actually cared and took the time to go through the options and financial options available with me!
5 star Select a car
I Visited select a car Leicester with my partner with an idea of the car we wanted. We were greeted and shown around the cars in stock, we discussed our needs and budget and from start to finish the service was impeccable. We test drove 2 cars and was really impressed that we were not rushed or pressured in any way. We had shopped around and were impressed with the price and condition of the cars available. We decided to go with an Audi and we were taken through the warranty and were impressed at the protection we received when purchasing. I can honestly say I have never had better service when making a large purchase, it can be stressful buying a used car so I'm more than happy to leave such a positive review, keep up the great work.