Skip to contentSkip to footer

Lancaster Volkswagen

Our awards

Highly rated for our customer service 2018

Lancaster Volkswagen

Lancaster Volkswagen is part of Cox Motor Group, one of the biggest motor dealer groups in the North West. We are a family run business with over 15 years experience providing quality main dealer cars as well as service and bodywork repairs. All our cars receive multi point safety inspections, 5 star valet and include HPI check with fully verified mileage for peace of mind. All part exchanges are welcome with drive away the same day competitive finance agreements set up in 2 hours. 7 days free insurance and up to 24 month warranties are also available.

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Alarms
  • Insurance
  • Warranty
  • Finance
  • Accessories
  • Fleet
  • Vehicles Wanted
  • Motability
  • Part Exchange
  • Delivery
  • Body Shop
  • Paint Shop

Customer Rating

4.9 out of 5

Rating breakdown

  • AutoTrader
    4.9(18 reviews)
Had an experience with this dealer?

Customer Reviews (18)

  • We recommend Lancaster Volkswagon

    By Lindy S on 12 Oct 19 | VERIFIED PURCHASE

    The management and team were all knowledgable and professional throughout the entire process of selecting purchasing and collecting our new car. We are very happy we went to Lancaster Volkswagen again.

    Reply from Lancaster Volkswagen

    on 28 Oct 19

    Thanks for leaving us such great feedback Lindy, it's very much appreciated. We hope you enjoy your new car and we hope to see you again in the future.

  • Buying a new car

    By Helen I on 24 Aug 19 | VERIFIED PURCHASE

    The staff were very friendly and helpful. They listened to what I was looking for and I didn't feel like they were pushing for a sale.

    Reply from Lancaster Volkswagen

    on 27 Aug 19

    Thanks for the great review Helen!

  • Smooth process!

    By Siobhan S on 22 Aug 19 | VERIFIED PURCHASE

    Great customer service! Easy and smooth purchase and love my new car!

    Reply from Lancaster Volkswagen

    on 27 Aug 19

    Thanks for the 5 stars Siobhan!

  • Awesome. Give it a try

    By Darren J on 22 Aug 19 | VERIFIED PURCHASE

    Brilliant service throughout no complaints. Begining to end. completely helpful

    Reply from Lancaster Volkswagen

    on 27 Aug 19

    Thanks for the great review Darren!

  • Good but could be improved

    By Thomas B on 12 Jun 19 | VERIFIED PURCHASE

    Sales people are always very welcoming but as soon as the deal is done they become rather more detached. I got a good deal and ended up with a car I love but the fact that I had overpaid a deposit and had also paid for a car reservation seemed to get lost in the system; this slightly soured the feel-good factor but hopefully all sorted now.

    Reply from Lancaster Volkswagen

    on 20 Jun 19

    Hi Thomas, we’re sorry to see you have only given us 3 stars. If you would like to let us know how we can improve our services please contact the dealership on 01524 405082 and they will be able to assist you further.

See more reviews

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.