Customer Reviews (3)
Rude, condescending and uninterested
We were disappointed with our visit to Top Gear. My husband phoned before hand to enquire about three cars (he mentioned we were driving a long way after work) he was helpful and informed us that one had been sold but we could come and look at the others that day. We were met by a different salesman who seemed completely uninterested in us (he didn't give us his name). When I asked if we could test drive the two cars he replied "Well, that depends" and when I questioned this response he explained that it depended on whether we were happy with the price he was willing to offer us for our car - not a good start! One of the cars didn't start at all (so they hadn't even checked that after we had called) and the other had a major fault with the brakes, was unsafe to drive, so the test drive was cut to 30 seconds long. He was rude and condescending, spoke down to me the whole time, and was argumentative with my husband. We will not be back, even for the perfect car, which I doubt they have!
Trustworthy and knowledgeable
Excellent car garage with experienced, honest and knowledgeable staff who were very helpful and had a wide range of finance options. A trustworthy dealership - I wouldn't go anywhere else.
Excellent car buying experience
I bought a very nice Alfa from Top Gear Car Sales and part-exchanged my previous car for a very good price. No haggling on either car over prices. When I picked up my Alfa the few small jobs that were to be done before collection, were all completed as promised and a full years MOT provided. A very relaxing car buying experience and no hard sell tactics. I have had my new car for nearly two weeks now and am very pleased with it. Would buy here again without any hesitation. Thanks Wayne.