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KAP Folkestone

Our awards

Highly rated for our customer service 2020

KAP Folkestone

Welcome to KAP. We have branches covering Kent and Sussex and have customer satisfaction at the heart of the business. We have been trading now for over 60 years and have continuously offered a level of service that encourages our customers to return, bringing their friends and family along to. I am sure you will find all my staff helpful, considerate and as passionate about great levels of service as I am. Thank you visiting KAP and hope we have been of assistance. Garry Furneaux, Managing Director

Services offered

  • New/Used Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Alarms
  • Insurance
  • Warranty
  • Finance
  • Rental
  • Motability
  • Accessories
  • Vehicle Wanted
  • Communications
  • Part Exchange
  • Delivery
  • Recovery
  • Fleet
  • Body Shop
  • Paint Shop

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(40 reviews)
Had an experience with this dealer?

Customer Reviews (40)

  • A pleasant and easy sale.

    By Denise F on 07 Jun | VERIFIED PURCHASE

    Reece was great. Welcoming, honest and full of knowledge on the particular car I was interested in. I was a little worried about test driving alone, however, it gave me the freedom to drive and stop with the car to have a really good look. My experience was pretty straight forward and pretty easy too. I particularly liked that Reece didn’t over explain and moved on quickly to my next question. The car is a model I’ve wanted for such a long time and everything was taken care of. Thank you KAP.

    Reply from KAP Folkestone

    on 12 Jun

    Hello Denise, Thank you for your 5 star review we are glad you had such a good experience with us and we wish you all the best with your new car. Kind Regards, KAP Used Car Department

  • 5 Star Company

    By S A on 09 Feb | VERIFIED PURCHASE

    Excellent service and a great car. I was looked after from the moment I walked in until I took my car.

    Reply from KAP Folkestone

    on 09 Mar

    Thank you very much for your 5 star review. We wish you all the best with your new car and hope to see you again in the future. Kind Regards, KAP Used Car Department

  • Recommended

    By Anne P on 08 Feb | VERIFIED PURCHASE

    A very helpful salesman and an easy part-exchange transaction

    Reply from KAP Folkestone

    on 09 Mar

    Hello Anne, Thank you for your 5 star review it is very appreciated. We wish you all the best with your lovely new car and hope to see you again in the future. Kind Regards, KAP Used Car Department

  • My new car

    By Sallyanne G on 07 Feb | VERIFIED PURCHASE

    The garage was clean and tidy, I wasn't pushed to make a quick decision on the car I was interested in, salesman left me to it, until I was ready, went out for a nice test drive, loverly car, so I bought it, very pleased all round

    Reply from KAP Folkestone

    on 09 Mar

    Thank you for review. I hope you are enjoying your lovely new car and if we could have done more to get a 5 star then please do let me know, as a 4 star review is great but we aim for perfection and would take what you have to say on board. Kind Regards, KAP Used Car Department

  • Excellent

    By Lora C on 07 Jan | VERIFIED PURCHASE

    Excellent customer service from the young man who helped me choose a car, nothing was too much trouble and he explained everything clearly.

    Reply from KAP Folkestone

    on 13 Jan

    Hello Lora, Thank you for your 5 star review and kind words. We wish you all the best in your new car and look forward to doing business with you in the future. Kind Regards, KAP Used Car Department

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.