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KAP Folkestone

Rating: 5/5(40 reviews)

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Address

  • Kap Folkestone
  • Shorncliffe Motor Park, Ross Way,
  • Folkestone
  • Kent
  • CT20 3UJ

Opening hours

Closed
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 16:00
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00

About us

Welcome to KAP. We have branches covering Kent and Sussex and have customer satisfaction at the heart of the business. We have been trading now for over 60 years and have continuously offered a level of service that encourages our customers to return, bringing their friends and family along to. I am sure you will find all my staff helpful, considerate and as passionate about great levels of service as I am. Thank you visiting KAP and hope we have been of assistance. Garry Furneaux, Managing…

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COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

At KAP we have clearly marked out walk ways for entry and exit of the building with 2 metre space markers marked out. Our customer area has been spaced out so you are 2 metres away from the next table and we have made our sales desks so that you are 2 metres away from the sales person you are speaking too. There is hand sanitiser at our service desk for customer use and all our staff are respecting the social distancing rules that have been implemented. We look forward to seeing you back in o...

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Location

Address

  • Kap Folkestone
  • Shorncliffe Motor Park, Ross Way,
  • Folkestone
  • Kent
  • CT20 3UJ

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40 customer reviews

5 out of 5
95%
5%
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40 customer reviews

  • Denise F07 Jun 20
    5.0

    VERIFIED PURCHASE

    A pleasant and easy sale.

    Reece was great. Welcoming, honest and full of knowledge on the particular car I was interested in. I was a little worried about test driving alone, however, it gave me the freedom to drive and stop with the car to have a really good look. My experience was pretty straight forward and pretty easy too. I particularly liked that Reece didn’t over explain and moved on quickly to my next question. The car is a model I’ve wanted for such a long time and everything was taken care of. Thank you KAP.

    KAP Folkestone12 Jun 20Dealer reply

    Hello Denise, Thank you for your 5 star review we are glad you had such a good experience with us and we wish you all the best with your new car. Kind Regards, KAP Used Car Department

  • S A09 Feb 20
    5.0

    VERIFIED PURCHASE

    5 Star Company

    Excellent service and a great car. I was looked after from the moment I walked in until I took my car.

    KAP Folkestone09 Mar 20Dealer reply

    Thank you very much for your 5 star review. We wish you all the best with your new car and hope to see you again in the future. Kind Regards, KAP Used Car Department

  • Anne P08 Feb 20
    5.0

    VERIFIED PURCHASE

    Recommended

    A very helpful salesman and an easy part-exchange transaction

    KAP Folkestone09 Mar 20Dealer reply

    Hello Anne, Thank you for your 5 star review it is very appreciated. We wish you all the best with your lovely new car and hope to see you again in the future. Kind Regards, KAP Used Car Department

  • Sallyanne G07 Feb 20
    4.0

    VERIFIED PURCHASE

    My new car

    The garage was clean and tidy, I wasn't pushed to make a quick decision on the car I was interested in, salesman left me to it, until I was ready, went out for a nice test drive, loverly car, so I bought it, very pleased all round

    KAP Folkestone09 Mar 20Dealer reply

    Thank you for review. I hope you are enjoying your lovely new car and if we could have done more to get a 5 star then please do let me know, as a 4 star review is great but we aim for perfection and would take what you have to say on board. Kind Regards, KAP Used Car Department

  • Lora C07 Jan 20
    5.0

    VERIFIED PURCHASE

    Excellent

    Excellent customer service from the young man who helped me choose a car, nothing was too much trouble and he explained everything clearly.

    KAP Folkestone13 Jan 20Dealer reply

    Hello Lora, Thank you for your 5 star review and kind words. We wish you all the best in your new car and look forward to doing business with you in the future. Kind Regards, KAP Used Car Department

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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