Customer Reviews (6)
Good people, make sure all you agree is written do
Very polite and professional impression giving people. We had very good experience from start to finish. Most impressed that I wasn't judged for how do I look when showed on second visit with work clothes rushing to beat the traffic getting there. The only reason I'm giving 4* instead of 5*is that couple small bits that were supposed to be done weren't. Nothing major I can live with it.
Trouble free and pleasant.
Excellent service. No rush or hassle. Very professional at all levels. Would recommend to friends.
Reply from Lipscomb Volvo Maidstone
on 13 Dec 19
Your positive comments about your recent experience with us are really appreciated and I thank you for taking the time to share them. I hope you are enjoying your new car! Thank you again.
Top marks for Lipscomb Volvo Aylesford
Very helpful, no appointment booked; took plenty time with my interest,; offered to take me for test drive which was accepted;didn't pressurise me in any way; explained buying procedure fully; took time to show me round the car after buying; completed the change of registration and vehicle taxing for me; follow up call after buying car. Very friendly and pleasant, thank you to my sales rep!! Top marks!!
Professional, prepared to make the effort, well-or
My purchase experience today was faultless, and though I'd arrived a few days early for the collection date for my car (which was my mistake - I'd got too carried away at the prospect of a new car and didn't read the paperwork !) the car was ready apart from final inspection and sign-off - clearly they're well organised behind the scenes, and have a good internal process. The car was exactly as described, well prepared, and every one of the staff I met were professional, friendly and made me feel properly looked after.
Excellent customer service, very friendly & knowledgable