Customer Reviews (2)
Drove 100 miles to collect a car that still had issues identified at the initial test drive. Once the deal was done, communication very poor, no emails or phone calls returned, had to chase them. Had to ask for a cup of tea for my wife after 100 mile journey, toilets filthy and no loo roll (after following a member of staff). Just lacking in finesse and common courtesy in my experience. Whilst sat waiting for them to rectify the fault, we overheard a couple of customers who felt 'fobbed off' (their words not mine). All in all decided to follow my gut instinct and walk away. Received a swift refund and asked for compensation for my time/wasted travel and was ignored, again (a gesture of goodwill would have sufficed). I prefer to spend money where its appreciated. It didn't have to be like this, its really not that hard Marshall :(
Best car dealership to buy Volvos
The best place to buy a car, very relaxed salesman, no pushy sales tactics. Overall better experience than my previous car buying experience. The part exchange was a better price than the online buying companies. Our sales person name was Peter. He was really good even after sales issue. he managed to help us get that resolved quickly. I would happily recommend this place. In fact my 2nd car I will be buying it from the same place.