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Gates of Stevenage

Our awards

Highly rated for our customer service 2020

Customer Rating

4.5 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (329)

  • Brilliant service from start to finish

    By Mrs Casey on 20 Oct | VERIFIED PURCHASE

    Brilliant service from start to finish. Paul was very helpfull and explained everything to me in a clear way. Buying a second hand car wasnt as scary with his expert advice and assistance.

    Reply from Gates of Stevenage

    on 23 Oct

    Good morning Mrs Casey, Many thanks for sending in your review. We are pleased that you were well looked after by Paul at Gates of Stevenage. We look forward to welcoming you back to Gates Ford in the future. Kind regards, Arwa - Gates Ford

  • Excellent

    By Johanna Thrussell on 13 Oct | VERIFIED PURCHASE

    George was really helpful and supportive through out the sale of mine and my daughters cars. A really lovely guy. Didn’t feel pushed to buy at all - told us everything we needed to know, I can highly recommend him and Ford Gates of Stevenage to anyone. When we collected out cars there was a lovely bow on each car to top off the excellent service. Thoughtful touch.Thank you George. Jo and Shannon x

    Reply from Gates of Stevenage

    on 16 Oct

    Good morning, Many thanks for sending in your your review. We are pleased to hear you and your daughter were well looked after by George. We look forward to welcoming you both back to Gates in the future. Kind regards, Arwa - Gates Ford

  • Spoke to two sales executives

    By howard beaver on 13 Oct | VERIFIED PURCHASE

    Spoke to two sales executives, both helpful and professional. Paul found ex demo Focus which was exactly what we were looking for and at a good price. Traded in existing Ford, again at reasonable price. Bought the car and all is fine. Paul was there to answer a post purchase question and in fact followed up to check all was ok. Pleased to find my local Ford showroom can give good service.

    Reply from Gates of Stevenage

    on 16 Oct

    Good morning Howard, Many thanks for sending in your review. We are pleased to hear you were well looked after at Gates of Stevenage. We appreciate your feedback. Kind regards, Arwa - Gates Ford

  • Used Car Purchase

    By Jeremy Green on 13 Oct | VERIFIED PURCHASE

    Bought a used car from Gates a couple of weeks back, excellent service on the day from Oliver. Attended to a couple of minor issues on the vehicle before collection. Since having the vehicle, we noticed some damage to one of the lights and Gates instantly agreed to replace the damaged part. Can't fault the service we have received.

    Reply from Gates of Stevenage

    on 16 Oct

    Good morning Jeremy, Many thanks for sending in your review. We appreciate your feedback and look forward to welcoming you back to Gates Ford in the future. Kind regards, Arwa - Gates Ford

  • Quick and easy purchase

    By Mrs Childs on 13 Oct | VERIFIED PURCHASE

    Quick and easy purchase. Wanted reversing sensors and these were fitted quickly and to a high standard. Will definitely recommend to purchase a vehicle from here

    Reply from Gates of Stevenage

    on 14 Oct

    Good Morning Mrs Childs, Many thanks for sending in your review. We are pleased to hear you had a good experience at Gates of Stevenage. We look forward to welcoming you back to Gates in the future. Kind regards, Arwa - Gates Ford

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.