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Romans Of St Albans

Customer Rating

4.4 out of 5

Rating breakdown

  • AutoTrader
    4.4(14 reviews)
Had an experience with this dealer?

Customer Reviews (14)

  • Confidence and trust; rare commodity these days.

    By Martin C on 22 Oct 19 | VERIFIED PURCHASE

    Buying a used Bentley outside the Bentley dealer network could be considered taking a risk but the gents at Romans were straight talking, were prepared to negotiate a ‘deal’ and the car was exactly as described and well presented on collection.I had confidence that my choice of car and dealer were the right ones and this was borne out by events.

    Reply from Romans Of St Albans

    on 22 Oct 19

    Hi Martin, Many thanks for your kind words. It was a real pleasure selling you such a lovely car, and we are delighted you had such a good experience with us. We look forward to doing more business with you again in the future. Best regards, John and the team.

  • Very happy to deal with Romans in St Albans!

    By Emer O on 27 Sep 19 | VERIFIED PURCHASE

    Fabulous car and great service - excellent experience all round and happy to recommend Romans!

  • Roman's sale of Porsche Cayenne

    By Gerry D on 19 Sep 18 | VERIFIED PURCHASE

    Romans listened to our requirements and were quick to respond with something that met all our requirements. Value add package and delivery was particularly appreciated.

    Reply from Romans Of St Albans

    on 22 Sep 18

    Thanks Gerry, it is great to hear some positive feedback from our highly valued clients. We would be more than happy to help in the future. Best regards, all the team at Romans.

  • An important purchase

    By Christopher W on 19 Sep 18 | VERIFIED PURCHASE

    Great cars,excellent service,nothing was too much trouble!

    Reply from Romans Of St Albans

    on 22 Sep 18

    Christopher, many thanks for your review. It was a real pleasure dealing with such a true gentleman. Best regards, from all the team at Romans.

  • A great independent dealership

    By Kathryn M on 19 Sep 18 | VERIFIED PURCHASE

    Having always thought main dealer franchises gave the best and most reliable service, Romans have proved me wrong. I was delighted with the attentive, friendly, un-pushy service and the quality of the car. When I collected the vehicle it was in showroom condition, fully valeted and they had ensured that I had more than enough fuel to get me home. I will have no hesitation in buying from them again.

    Reply from Romans Of St Albans

    on 22 Sep 18

    Kathy, thanks for your kind words it is greatly appreciated. I am glad we changed your opinion when it comes to buying cars from non franchise. Every deal is important to us, and we are all about quality service rather than quantity.We would be ecstatic if we could help you in the future. Thanks again.