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Steven Eagell Toyota Letchworth

Rating: 3.4/5(10 reviews)

Get in touch

Address

  • ICKNIELD WAY
  • Letchworth Garden City
  • Hertfordshire
  • SG6 1EF

Opening hours

Not provided, please contact the dealer

About us

If you’re looking for a used car, Steven Eagell Toyota Letchworth has an extensive range of 1,000 vehicles. Established in Milton Keynes in 2002, and have subsequently grown to be one of the largest independently owned Toyota dealer groups in the UK.

COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

The safety of our staff and customer is our number one priority. For more details on our enhanced COVID-secure measures, please visit steveneagell.co.uk

Location

Address

  • ICKNIELD WAY
  • Letchworth Garden City
  • Hertfordshire
  • SG6 1EF

Contact us

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10 customer reviews

3.4 out of 5
60%
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40%

10 customer reviews

  • M F28 May
    1.0

    Poor service and hidden charges apply.

    Worst experience. After sign the contract I get to know that I have to pay another grand apart from deposit. I was in the store and manager is calling me on phone to asking me to pay another grand. I said come out of your office first and then speak. No professionalism does exist there. So had to leave. My credit history gone down 18 point just because of them.

  • HonestBob -04 Jul 20
    1.0

    Fake ads, don't have the cars actually for sale.

    Beware Steven Eagell Toyota (Letchworth) advertise cars on Autotrader they don't actually have in stock to lure you in then take all your details and try and sell you something else, it's a fishing tactic. The ads doing this will typically have no images of the vehicle or reg details but be an attractive price then when you call 'that vehicle is sold' yet the advert remains live on Autotrader for days without any update to inform potential buyers it is sold therefore wasting your time. And they say car dealers get a lot of time wasting customers when so many dealers waste time of customers day in day out.

  • Sam P14 Apr 20
    5.0

    Lovely staff and love the car!!

    Great experience dealing with the guys at Steven Eagell Letchworth! Recently purchased a used car from there for my daughters first car and had nothing but friendly service all the way through. Our salesperson was so helpful throughout the process and even the Sales Manager came out to say hello and helped to accommodate to find the perfect car for us. Will definitely be coming back to hopefully get myself a new car at some point soon! Cheers guys!

  • Shahriar K14 May 19
    1.0

    Bad, not impressed

    Though the salesman was friendly, it was clear he had no clue about the car i was enquiring about. In about 15 minutes of research beforehand, I knew more about the different trim levels of the car than him. I always ask dealers questions about features etc that I already know the answer to just to test them out, and he didn't know anything. I bought the car anyway as I was desperate and their finance deals were really good. My Part EX settlement took 18 days to clear from their end, even though the salesman said on the day of the handover that it was done. I had to call 8 times, and email 3 times to get it done. No service was done as promised, and a rattle was not taken care of from the time of sale to handover. The salesman didn't even write my finance agreement number on any document. The aftercare offered is horrible, and I suggest anyone looking go elsewhere unless you find a too-good-to-turn-down car, you're in a rush or desperate like myself.

  • Annette M18 Dec 17
    5.0

    Car buying made easy

    I do not usually feel compelled to write reviews but my experience at this dealership was such a pleasant one that I feel praise is due. The salesperson took me through the buying process with no fuss; he was efficient, thorough and helpful. All of the staff at the showroom are really friendly and there is no waiting around.

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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