Norton Way Honda

Norton Way Honda

"Why buy from us? As an official Honda Dealership, we offer reliability, reassurance and value for money. All Used Cars goes through a series of comprehensive checks by our highly skilled Honda Technicians to help give you peace of mind. So, why not contact us to find out more?"

Services offered

  • New vehicle sales
  • Used vehicle sales
  • Finance
  • Parts
  • MOT
  • Servicing
  • Accessories
  • Part Exchange
  • Warranty
  • Insurance
  • Bodyshop
  • Accident repair
  • Paint shop
  • Fleet vehicle sales
  • Service Plans

Customer Rating

3.7 out of 5

Rating breakdown

  • AutoTrader
    3.7(3 reviews)
Had an experience with this dealer?

Customer Reviews (3)

  • Take some ownership!!

    By Nick G on 05 Nov 18

    I saw the advert for the car on AutoTrader and followed up with a call to Norton Way. The initial response was very good and well followed up with a video. However after that things gradually went down hill!! With little or no attention to anything, and after several promises which were not followed through, and then finally a fault found on the car the day before arrival which delayed it a further 2 weeks!! Very unprofessional team and lack of ownership especially once I had paid. They clearly have a lot of work to do on their sales training and customer support. Unfortunately I couldn’t find a name of anyone senior to give the feedback and the sales team wouldn’t let me speak to anyone else, nor has anyone externally called to do a survey which is unusual Honda!! This was the hardest car purchase experience I have ever had.

    Reply from Norton Way Honda

    on 12 Mar

    Hi Nick, My name is David Baldwin and i am one of the Salesmanagers at Norton Way Honda, I'm really concerned to hear the bad experience you have had throughout the process of buying a new car. I would apprieciate it if we could discuss this further over the telephone, and hopefully by doing so i can put full faith back in Norton Way Honda as a dealership. Please call me to discuss further, Best Regards, David Baldwin 01462678191

  • Great service

    By Penelope P on 11 Sep 17

    Very helpful knowledgeable staff. Lots of choice in my price range

  • pleasurable

    By timothy p on 31 Jul 17

    choosing and buying a new vehicle, was a pleasurable experience , it felt like the sales team were more like friends . not pushy just offering good advice