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Mercedes-Benz of Hertford

Mercedes-Benz of Hertford

"Every Approved Used car comes with the following benefits 1. A minimum of 12 months' unlimited mileage warranty including 12 months' roadside assistance and MOT test failure cover 2. Multi-point vehicle preparation check 3. Vehicle history check 4. Mileage verification check"

Customer Rating

1 out of 5

Rating breakdown

  • AutoTrader
    1(1 review)
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Customer Reviews (1)

  • Rubbish service, gone downhill

    By charlie N on 25 Sep

    I didn't receive any phone call telling me that the car was ready, even though they told me that they had left a message. When we picked up the car, it wasn't properly cleaned either. We found the radio on at full volume. To top things off we found the engine warning light on when we went to drive away. Telling me that are you sure that it wasn't on before topped me over the edge and made me and my wife loose our tempter! This was the first time I've seen this light on since I own the car (for 3 years)! The mechanic then had to take the car back and fix the issue, they found the EGR connection disconnected, why wasn't this picked up during the road test? Really! We also found the radio had been left on at a high volume, not very professional! They also overfilled the brake fluid, which asked I them to correct. They also spilt brake fluid all over the engine bay. When I arrived home I then spent the next 30 minutes checking the car and washing the brake fluid spillage .