Customer Reviews (3)
DISAPOINTED ABOUT MOTABILITY CAR DEALER IN HATFIEL
I HAVE ORDERED SEAT AT SEAT MOTABILITY CAR DEALER IN HATFIELD I CALLED THEM FOUR TIME EVERY TIME THEY SAID ME WE CALL YOU BACK BUT NO BODY CALL ME BACK . REALLY I AM DISAPPOINTED ABOUT SEAT MOTABILITY CAR DEALER IN HATFIELD.
Friendly sales team with great product knowledge
Very friendly, knowledgeable sales team. When I explained what I was after and my budget, I was immediately shown a used car which was perfect. There was no pressure to upsell or no attempt to rush me into a sale, which was important to me when looking for a new car. Couldn't be happier with the service and the ease of the whole process. Thanks again to the whole team for making the whole thing so straight forward!
seat hatfield night mare
please don't ignore this review , do not use seat hatfield they are cheaters , i saw a car online seat alhambra 2015/64 plate , then called the dealership and we made a deal then he said come to look at the car and pay and take it so i hired a taxi that was a 40 miles journey , got there was dark looked at the car then i asked if i can test drive they said no because its not checked yet if it safe ! ok then we went inside he said you can't take the car today as it have to pass all the checks so he said the car will be ready in 3 days he ask for £1000 deposit witch i paid then hired a taxi to go back , received a call next morning saying i can't take the car as it didn't pass seat checks and the car is not roadworthy and they don't have no roadworthy car to offer me .....really. please don't ignor the feedback do not use seat hatfield they are bad bad i have ignored the google feedback about them and here you go it happened to me lost time and money because of seat hatfield incompetenc
Reply from Hatfield SEAT
on 23 Dec 16
Dear Sir I am sorry that you feel that your experience with us has been less than perfect . As discussed, our preparation on used cars follows a stringent set of checks to ensure our vehicles are safe and roadworthy . The law dictates that cars must not be driven before these checks take place . Reading your complaint it appears that you are upset that we would not sell you a vehicle which had failed theses checks , we explained we were sending the vehicle back to the supplier for a full refund . I offered you a video of the technicians report showing the faulty suspension , tyres and body damage . I apologise again for the disruption this caused but I refuse to sell a vehicle which I deemed unsafe , I hope that you find an alternative vehicle and we will keep looking for one for you , as requested . Although you claim that "we are cheaters2 you have repeatedly ask us to sell not only this car but also to source you similar ??? kind regards Paula Strickland General Sales Manager