Skip to contentSkip to footer

Phoenix Cars

Services offered

  • Used Vehicle Sales
  • Finance
  • Part Exchange
  • Warranty
  • Vehicles Wanted

Customer Rating

4.4 out of 5

Rating breakdown

  • AutoTrader
    4.4(50 reviews)
Had an experience with this dealer?

Customer Reviews (50)

  • Top Service.

    By Kevan N on 12 Jan 19 | VERIFIED PURCHASE

    Quick and easy buying a car from phoenix.Good experience through out.

    Reply from Phoenix Cars

    on 17 Jan 19

    Thank you Kevan and hopefully if the weather does turn to bad this week that quattro performance will come in handy!

  • Better than average

    By Sean F on 12 Jan 19 | VERIFIED PURCHASE

    I'd give them 3.5 stars, sales were helpful but it was clear they would leave little things unless pushed to do them. Called them a week after buying the car to report a few small cosmetic issues to which I was categorically told nothing we can do.

    Reply from Phoenix Cars

    on 13 Jan 19

    Thanks for your comments Sean. Sorry about the small cosmetic issue but i hope you understand its very difficult to assertain exactly when these could have happened after the vehicle has have been taken away and used. Many thanks Andy.

  • Great pre sale, bad after sale.

    By Damian C on 20 Oct 18 | VERIFIED PURCHASE

    Great choice of cars and all well prepared. They got me credit when others could not. Unfortunately the after sales care is very bad. I left messages to call me back to sort a couple of things for two weeks and no one did.

    Reply from Phoenix Cars

    on 21 Oct 18

    Hi Damian, Sorry for our mistake in not getting back to you. We had the exact same issue with two Mazda SD cards, after resovling the initial one you should have been called. I believe the SD card only requires an update from Mazda but please call me on Tuesday 23rd to arrange this. Many thanks Andy

  • Very easy to deal with

    By Richard S on 15 Oct 18 | VERIFIED PURCHASE

    Good choice of cars at good prices Easy to deal with, no hassle experience

    Reply from Phoenix Cars

    on 11 Jan 19

    Thanks for the review Richard and enjoy the car.

  • Very helpful, friendly service

    By Claire Y on 15 Oct 18 | VERIFIED PURCHASE

    Really helpful, no hard sale, they gave us time to look over the car and go for a test drive. We asked them to repair couple of dents in the doors, you wouldn't know they were there now and the car was cleaned and well presented. At one stage, I thought I had a problem, with the car, they were very helpful, it was no problem, however it turned out to be use error, which we all had a laugh about!!!

    Reply from Phoenix Cars

    on 11 Jan 19

    Hi Claire, Thanks for the review and hope everything is going fine with your new Evoque.