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Portsmouth Audi

Rating: 4.4/5(120 reviews)
Audi Approved Used Retailer
Service, MOT and Repair
Contactless Collection

This dealer is operating on an appointment only basis.

Get in touch

Address

  • Bilton Way
  • Eastern Road
  • Portsmouth
  • Hampshire
  • PO3 5FH

Opening hours

Open now
(View by appointment only)
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00
Monday08:30 - 18:00
Tuesday08:30 - 18:00

About us

Portsmouth Audi was acquired by Harwoods Group in 2000, making this site our first addition to the Harwoods Audi Family. As a group, we like to make sure our customers are treated with the upmost satisfaction when they come and visit us at our Portsmouth site! As part of the Harwoods family we treasure our staff and our customer’s and we strive for 100% Customer satisfaction taking on the responsibility of providing the most desirable experience. Our highly trained sales team offer you the…

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Approved AUDI dealer

This retailer is part of the Audi UK network

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

As of April 12th, our showrooms will once again be open to the public. In accordance with government guidelines, we have adapted all our facilities to be COVID-19 Safe+ protected. You can be reassured that you can visit our dealerships safely, our safety measures are as robust as ever and we will continue to offer customer service whilst adhering to the latest guidelines.

Sales...

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Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Winter vehicle checks
  • Car sourcing
  • Car buying
  • Part exchange
  • Finance services
  • Extended warranties
  • Contactless transactions
  • Insurance services

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Bodyshop
  • Business centre
  • Motability
  • Parts & Accessories, Clothing
  • Tyre fitting & repairs

Location

Address

  • Bilton Way
  • Eastern Road
  • Portsmouth
  • Hampshire
  • PO3 5FH

Contact us

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120 customer reviews

120 customer reviews

  • Andrew Christie19 Aug 20
    5.0

    VERIFIED PURCHASE

    Excellent Service

    Very Friendly and personal service.

    Portsmouth Audi20 Aug 20Dealer reply

    Thank you Andre for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call. Regards Tracy Customer Service Team

  • Jamie 18 Aug 20
    5.0

    VERIFIED PURCHASE

    10/10. If you want an Audi, speak to Lee

    Fantastic experience when purchasing my S3 from Audi Portsmouth. Lee from sales provided a 10/10 service, arranged to collect me from the train station as I traveled from Newcastle purely for the great initial customer care I received when enquiring. Car had a clutch issue within a few days of purchase and with the help of Darren and Steve, it was sorted and a new clutch was fitted within a week! I will definitely be buying from Lee at Portsmouth Audi again along with recommending them to other people.

    Portsmouth Audi20 Aug 20Dealer reply

    Dear Jamie, We really appreciate your positive review and are glad to hear we provided you with a great experience. Please don’t hesitate to get in touch, if there is anything we can do to help in future. Have a lovely day! Regards Tracy Customer Service Team

  • Andre18 Aug 20
    5.0

    VERIFIED PURCHASE

    We had a great experience at Audi…

    We had a great experience at Audi Portsmouth. All our requests regarding the car we purchased were seen to. A lot of attention to detail.

    Portsmouth Audi20 Aug 20Dealer reply

    Thank you Andre for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call. Kind Regards Tracy Customer Service Team

  • Yusuf14 Aug 20
    5.0

    VERIFIED PURCHASE

    A big thank you to Graham Lloyd for…

    A big thank you to Graham Lloyd for making the whole experience a pleasant and memorable one, will definitely deal with them again. 👍🏽

    Portsmouth Audi20 Aug 20Dealer reply

    Thank you Yusuf for taking the time to let us know how we did. We hope you have a great day! Kind Regards Tracy Customer Service Team

  • Maisie 13 Aug 20
    1.0

    VERIFIED PURCHASE

    Terrible

    Initially was over the moon with my Purchase of an A3- good customer service and a quick turn around of collection. Sadly after collecting the car I realised that there was a slash in the tyre- of course I then contacted Audi as no one should be sold a car with a damaged tyre. I was told when I phoned by the sales team that this should have not happened, and was told to take the car down to them. Needless to say the aftercare is disgusting- I was told that it’s perfectly fine and acceptable and that they would not be replacing the tyre. Equally was then told over the phone I had caused the damage and the tyre was fine and would be fine (how anyone can be so sure of this I do not know). Therefore I will absolutely not be returning to Audi Portsmouth and would not recommend their services to anyone, imagine paying that much money for a car to then be treated in such a manor.

    Portsmouth Audi20 Aug 20Dealer reply

    Hello Maisie, we regret to hear that you had a negative experience with us, but would appreciate the chance to investigate your tyre issue with the team at Portsmouth Audi. Kind Regards Tracy Customer Service Team

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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