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Charters Citroen

Rating: 4.9/5(30 reviews)

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Address

  • High Street
  • Aldershot
  • Hampshire
  • GU11 1TS

Opening hours

Not provided, please contact the dealer

About us

Charters Citroen is an official Citroen Select Approved Used dealer. Customers buying a Citroen Select Approved vehicle have the re assurance of a complete peace of mind package, which includes a 12-month dealer supplied warranty, full mileage and history checks, a 30-day exchange promise and a 112 point vehicle preparation carried out by factory trained technicians.

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

Thank you for looking at Charters for your next vehicle. We are welcoming our customers back into our showroom through an appointment only system. If you would like a walk round video of a vehicle please just request this service.

All our Approved Used and Demonstrator vehicles are sanitised and cleaned before test driving to ensure maximum safety. We are using various methods within our showroom to comply with social distancing so we can help keep our customers and staff members safe.

Location

Address

  • High Street
  • Aldershot
  • Hampshire
  • GU11 1TS

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30 customer reviews

4.9 out of 5

30 customer reviews

  • Jake S11 Oct 18
    5.0

    VERIFIED PURCHASE

    My C1 Hatch

    The team provided me with excellent service and was a hassle-free experience. Would definitely recommend this dealer

  • Philip H21 Mar 18
    5.0

    VERIFIED PURCHASE

    The Purchasing of a used van.

    My experience of Charters Citroen Aldershot. I had a great experience with the staff at Charters Citroen they were very helpful and knowledgeable. My salesman was superb and very helpful. This is what the motor industry needs a good salesperson and a great team behind him. Which Charters Citroen have.

  • Julie B20 Feb 18
    5.0

    VERIFIED PURCHASE

    Very good experience.

    Good service from start of process to when we drove away in the car.

  • Christina M05 Feb 18
    5.0

    VERIFIED PURCHASE

    Great Service, Fab Car

    Great customer service. We have purchased a car for our daughter. Clearly explained all our options. Would recommend. Our sales representative did a great job and we are very satisfied with our overall experience. First time we have bought a Citroen but would definitely use them again.

  • Michael B25 Jan 18
    2.0

    VERIFIED PURCHASE

    Lacking attention to detail. Poor experience

    Bought a £18k DS5. Very good car but service from garage could be much better. Picked up car but no details about service plan, no washer fluid, blu tooth not working and steering shakes and dodgy tipexed service record. Been back once and wheels balanced, correct Service record sorted and need to book in again when parts arrived to sort out Phone. Clearly not been serviced or checked before collection!!!

    Charters Citroen27 Jan 18Dealer reply

    I'm really sorry to hear your feedback - your experience is the opposite of what we aim to achieve. Unfortunately, as a ex demonstrator your car did slip through the net and should have had a used car check along with the service it had. We are passionate about the level of service we offer and are extremely embarrassed. I believe our service department have everything in order now. Please accept my apologies Adam Smith, Sales Manager

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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