Charters Citroen

Charters Citroen

"Charters Citroen is an official Citroen Select Approved Used dealer. Customers buying a Citroen Select Approved vehicle have the re assurance of a complete peace of mind package, which includes a 12-month dealer supplied warranty, full mileage and history checks, a 30-day exchange promise and a 112 point vehicle preparation carried out by factory trained technicians."

Customer Rating

4.9 out of 5

Rating breakdown

  • AutoTrader
    4.9(32 reviews)
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Customer Reviews (32)

  • My C1 Hatch

    By Jake S on 11 Oct 18 | VERIFIED PURCHASE

    The team provided me with excellent service and was a hassle-free experience. Would definitely recommend this dealer

  • The Purchasing of a used van.

    By Philip H on 21 Mar 18 | VERIFIED PURCHASE

    My experience of Charters Citroen Aldershot. I had a great experience with the staff at Charters Citroen they were very helpful and knowledgeable. My salesman was superb and very helpful. This is what the motor industry needs a good salesperson and a great team behind him. Which Charters Citroen have.

  • Very good experience.

    By Julie B on 20 Feb 18 | VERIFIED PURCHASE

    Good service from start of process to when we drove away in the car.

  • Great Service, Fab Car

    By Christina M on 05 Feb 18 | VERIFIED PURCHASE

    Great customer service. We have purchased a car for our daughter. Clearly explained all our options. Would recommend. Our sales representative did a great job and we are very satisfied with our overall experience. First time we have bought a Citroen but would definitely use them again.

  • Lacking attention to detail. Poor experience

    By Michael B on 25 Jan 18 | VERIFIED PURCHASE

    Bought a £18k DS5. Very good car but service from garage could be much better. Picked up car but no details about service plan, no washer fluid, blu tooth not working and steering shakes and dodgy tipexed service record. Been back once and wheels balanced, correct Service record sorted and need to book in again when parts arrived to sort out Phone. Clearly not been serviced or checked before collection!!!

    Reply from Charters Citroen

    on 27 Jan 18

    I'm really sorry to hear your feedback - your experience is the opposite of what we aim to achieve. Unfortunately, as a ex demonstrator your car did slip through the net and should have had a used car check along with the service it had. We are passionate about the level of service we offer and are extremely embarrassed. I believe our service department have everything in order now. Please accept my apologies Adam Smith, Sales Manager