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Johnsons Mazda Gloucester

Customer Rating

4.9 out of 5

Rating breakdown

  • AutoTrader
    5(1 review)
  • Judge Service
    4.9(46 reviews)
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Customer Reviews (47)

  • Satisfied

    By Mr James Smith 16 Days ago | VERIFIED PURCHASE

    My experience at Johnsons Mazda Gloucester could have been better because paperwork at handover was incomplete and needed my intervention to correct. There was a problem with the satnav which should have been noticed and corrected prior to me collecting, especially as I had previously asked the Oxford branch to show me the car some 2 months earlier. The puncture repair kit was missing on collection. These are small points that can be easily rectified.

    Reply from Johnsons Mazda Gloucester

    14 Days ago

    Sorry to hear you were not happy with your experience. We’re always looking to improve and as such had just implemented a new system which seems to have had a few teething issues when it came to providing you your paperwork. As we have discussed, the parts for your sat nav have been ordered and the repair booked in. At the same time, we will provide you with a tyre inflation kit and assist with any other queries you have. I hope this helps and I apologise for any inconvenience you’ve faced. Kind regards, Chelsey Maizonnier – Service Manager

  • Very satisfied

    By Mrs W on 18 Sep | VERIFIED PURCHASE

    I was pleased with Johnsons Mazda Gloucester and would recommend them because they took a real interest in what cars we were after and did everything they could to tailer it to our needs and delivered with high quality.

  • Very satisfied

    By Mr Paul Byrne on 18 Sep | VERIFIED PURCHASE

    I'd definitely recommend Johnsons Mazda Gloucester to friends and family because an all round excellent friendly service

  • Very satisfied

    By Mrs W on 15 Sep | VERIFIED PURCHASE

    Johnsons Mazda Gloucester staff were good because they knew their vehicle, explained things clearly and focussed only on what I needed to know. The whole process was pleasant, friendly and I am delighted with my car. This is written by someone who hates the process of buying cars!

  • Very satisfied

    By Mr Paul Kevin Merry on 15 Sep | VERIFIED PURCHASE

    I was pleased with Johnsons Mazda Gloucester and would recommend them because of there friendly but professional help and guidance. Ross completed the transaction for us with the trade in of our old car and sorting out an extended warranty on our new car. Very efficient.