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Flear & Thomson (DUNFERMLINE)

Flear & Thomson (DUNFERMLINE)

"The Kia Approved Used Car Programme is your assurance that every Kia Approved used car has been prepared to exacting standards. Every Kia Approved programme car will have been through a rigorous pre delivery check and appropriate service and you will also receive an extensive array of specific programme benefits."

Customer Rating

4.8 out of 5

Rating breakdown

  • AutoTrader
    4.8(19 reviews)
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Customer Reviews (19)

  • A Great Company That Strives to Meet Your Needs!

    By Michael C on 12 Jun | VERIFIED PURCHASE

    Very happy with the experience, my sales person went above and beyond to ensure I got the car I wanted at a great 4 price. From the beginning, he listened to what I wanted and didn't try to change my mind for the sake of the business' interests. He was honest with me regarding my expectations and explained his honesty, which I really appreciated. During negotiations, my sales person respected my budget and didn't pester me by continuously trying to get more money out of me. Instead, he focused his energy on getting me the deal I wanted....which he did! In the end, he got me the car I wanted at a great price and when it was time to pick it up, he brought the vehicle to a closer Kia garage for my convenience. He gave me a tour of the vehicle and carried out a final check to ensure it was in top condition. A few days later I received a follow up call from my sales person ensuring my expectations of the vehicle were met,which was a great finishing touch! Great service from a great company

  • Comfortable and not pressured.

    By June M on 08 Jun | VERIFIED PURCHASE

    Excellent customer service and aftercare. Sales staff are very knowledgeable, helpful and friendly.

  • buying a car

    By Robert F on 07 Jun | VERIFIED PURCHASE

    Found the service from salesman Joe to be very good not to pushy and dealt with every thing all I had to do was drive old car in and new car out Thank you Joe

  • One car turns into Three

    By John G on 18 May | VERIFIED PURCHASE

    My wife & I decided to check out Flear & Thomson, Dunfermline after we liked the Kia Optima our son in law purchased . Staff were friendly pleasant and approachable without pressure. We checked out the available cars and Asked for advice on the various models. There was no pressure to buy. A test drive was duly arranged and again Hassle free. We were given clearance to test drive a Kia Picanto X line which we did, taking our time to experience, enjoy and evaluate the vehicle to see if it suited my wife's requirements. On return the salesman asked if we enjoyed the vehicle. No pressure selling. I found this refreshing. My wife opted for kia Picanto 3. The sales process was smooth, painless and well explained, as were the benefits of the 7 year warranty which was attractive. I would recommend Flear & Thomson for their friendly, stress free/approachable process pre, during and post sale. I subsequently purchased a Kia Optima estate on a return visit, so impressed was I.

  • Great service, friendly staff

    By Lloyd P on 06 May | VERIFIED PURCHASE

    Really knowledgeable and friendly staff, had some difficulties with finance but they sorted it and made sure it was the best option for me!!