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Chelmsford City Cars

Customer Rating

3 out of 5

Rating breakdown

  • AutoTrader
    3(2 reviews)
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Customer Reviews (2)

  • Excellent service

    By Sam N on 03 Dec 20

    Me and my friends and family have used this car dealer for many years and he is a top man! Very reliable and friendly and so helpful. Will always use him when purchasing a car 👍

  • Looked more like a junk yard than a used car lot.

    By Marion W on 31 Oct 20

    We found a car that we liked and called to discuss it. The person on the phone was not knowledgeable about the car but did make an appointment for us to view it the following day. It was a 45 minute drive. When we got there, the site was nothing like the picture on the website. The cars were jam-packed and you couldn't even get to cars to see them they were so tightly parked. We were not greeted at all upon arrival despite staff being there. They ignored us and when we finally got someone's attention after squeezing ourselves through several gaps that made us rub up against the wet cars, we were told that the car had sold. So despite having an appointment, no one had the decency to let us know so we wasted over an hour driving there are back. The only plus side is that we feel we had a narrow escape as seeing how they treat their stock and potential car buyers, I wouldn't hold out much hope for any after sale care. I would avoid this seller.