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Birchwood SKODA Eastbourne

Rating: 4.5/5(72 reviews)
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Address

  • Hawthorn Road
  • Eastbourne
  • East Sussex
  • BN23 6QA

Opening hours

Open now
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

About us

Drivers in Sussex can buy great value new and used ŠKODA cars at Birchwood ŠKODA. Within our Eastbourne dealership you'll also find a cutting-edge aftersales centre, authentic parts and accessories, and a friendly team of ŠKODA enthusiasts who are happy to help, whatever the purpose of your visit. All of our technicians have received full training from ŠKODA, so they know the innermost details of every model that we stock. If there are any problems with your vehicle - whether it was bought new…

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COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

We will be restricting access to our dealerships to ensure safe, social distancing can be achieved

Sanitising equipment will be available to anyone entering the building

Contactless transaction options will be available whenever possible, plus additional building and vehicle cleaning has been introduced....

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AutoTrader awards

Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Winter vehicle checks
  • Car sourcing
  • Part exchange
  • Finance services
  • Contactless transactions

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Servicing
  • Parts
  • Motability
  • Tyre fitting & repairs

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72 customer reviews

72 customer reviews

  • Ms Nadia Milad11 Feb 19
    5.0

    VERIFIED PURCHASE

    Very competitive prices

    Very competitive prices. Everything explained well. Very happy with service

    Birchwood SKODA Eastbourne 22 Mar 19Dealer reply

    Hi Nadia, Thank you for the 5 stars!

  • Graham27 Nov 18
    2.0

    VERIFIED PURCHASE

    Expected better

    There was a lot of talk by the salesperson about the reliability of Skodas when we bought our pre-owned car. • Our front passenger door handle fell off after 4 weeks. • It broke down 9 weeks after we got it – injector after less than 30000 miles. So Skoda has already proved less reliable than the 11-year old Ford Fiesta it was replacing which had 166,000 on the clock and never a problem with the engine. Skoda seemed to have some problems delivering its “Trust Building Measure” but eventually paid out (though of course we were out of pocket overall.) The car came with a big scratch across the windscreen which it was agreed to have polished out. After 15 weeks, the technician was finally booked in to do the work, which was pre-empted by a chip in the windscreen, resulting in the replacement of the complete windscreen. Been waiting for a reply to my email to the Service Manager about this for 5 weeks. In short unimpressed by Skoda; unimpressed by Birchwood Skoda. True I have received…

    Birchwood SKODA Eastbourne 04 Dec 18Dealer reply

    Hi Graham, We are sorry to see this. If you would like to email digital@birchwoodgroup.co.uk and we can look into this for you.

  • Mr Healy25 Nov 18
    5.0

    VERIFIED PURCHASE

    Problem-free transaction with helpful…

    Problem-free transaction with helpful advice and extra service when we wanted to specific colour, it was done in an efficient and friendly manner. Perhaps insurance could have been explained a bit more fully, but this is just a tiny point.

    Birchwood SKODA Eastbourne 04 Dec 18Dealer reply

    Hi Mr Healy, Thank you for the review we will take your comments on board :)

  • Meryl Carpenter24 Nov 18
    5.0

    VERIFIED PURCHASE

    Birchwod Skoda

    Excellent service from Alistair and his team

    Birchwood SKODA Eastbourne 25 Nov 18Dealer reply

    Thank you for your review Meryl :)

  • Mark Smith22 Nov 18
    5.0

    VERIFIED PURCHASE

    Outstanding service

    Outstanding service. Not too sales but genuine seeming interest in me as a customer.

    Birchwood SKODA Eastbourne 25 Nov 18Dealer reply

    Hi Mark - thank you for your review!

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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