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Hendy Renault - Poole

Hendy Renault - Poole

"Westover Group was first opened for business in Bournemouth back in 1923. Now representing 15 vehicle manufacturers, including Abarth, Alfa Romeo, Dacia, Hyundai, Fiat, Jaguar, Jeep, Kia, Land Rover, Lexus, Nissan, Renault, Skoda, Toyota and Lotus with convenient locations across Dorset & Wiltshire.Choose from over 800 cars in Group stock from all manufactures – if you can’t find what you are looking for, we will happily source a vehicle for you and our stock changes by the hour."

Services offered

  • New cars
  • Used Cars
  • MOT
  • Servicing
  • Tyres
  • Parts
  • Accessories
  • Finance
  • Insurance
  • Warranty
  • Accident Repair
  • Smart Repair
  • Fleet
  • Commercial
  • Motability

Customer Rating

4.5 out of 5

Rating breakdown

  • Judge Service
    4.5(32 reviews)
Had an experience with this dealer?

Customer Reviews (32)

  • Very satisfied

    By Miss Paige Dyer 20 Days ago | VERIFIED PURCHASE

    My experience at Hendy Renault Poole was positive because I felt very looked after by all staff, especially Simon and Jamie. They were extremely thorough in their explanations and fully answered any questions I had. I was buying a new car as my previous vehicle had been written off in an accident, and they both made the process very easy and non stressful. I would highly recommend this dealership to anyone and I'm extremely pleased with my car.

  • Dissatisfied

    By Dr Philip Saunders 23 Days ago | VERIFIED PURCHASE

    My experience at Hendy Renault Poole could have been much better because I was initially dealt with by a salesman who took a £100 deposit from me and applied it to a car which, unbeknownst to me, had already been sold to someone else prior to my holding deposit being paid. The salesperson then strung me along for two weeks, rather than owning up to his mistake, which caused me various problems (including having to take two days off from work for separate pre-scheduled test drives which were then cancelled by the salesperson, for subsequently obvious reasons). The entire initial experience left me completely baffled and very angry. However, the situation was somewhat redeemed when a different salesperson picked up on his colleague's mistake and then dealt with me instead, as the new salesman couldn't have been more helpful (which was very much appreciated).

  • Very satisfied

    By Mr Farndell 26 Days ago | VERIFIED PURCHASE

    I'd recommend Hendy Renault Poole because salesman was excellent and was informative but not pushy. Car was excellent for mileage and price.

  • Very satisfied

    By Mr Samuel Scarratt 26 Days ago | VERIFIED PURCHASE

    My experience at Hendy Renault Poole was positive because The Salesperson (apologies, forgot his name but he was an guy who'd recently moved down from Bristol) was really helpful and wasn't in anyway pushy. The car was a great deal and I've had no problems with it. Thank You

  • Very satisfied

    By Mrs Nicola Shaw on 05 Nov | VERIFIED PURCHASE

    My experience at Westover Renault Poole was positive because of the professionalism and attentive service from the sales person Julie Robinson. From the initial viewing and test drive to collection of the vehicle and dealing with the issue of a missing tyre repair kit, she kept in touch through out the whole process to keep me updated. She also was happy to answer any questions and went out of her way in order to answer any queries. She is an asset to your team.