Customer Reviews (397)
Helpful staff overall and but customer service was not overwhelming positive
Room for improvement
Salesman was not as attentive as our previous sales lady. He seemed to have several tasks on the go and consequently forgot to fulfil some requests.
The two members of your team we met when exploring the purchase of our first hybrid car went out of their way to answer every question and nothing was too much trouble fro them. We have in the past and would in the future recommend MBSW to anyone. We have purchased Mercedes cars for 47 years and from MBSW ever since you took over a dealer in Plymouth.
Good solid service
The selling process was very professional and Jake tried hard to mirror my requirements. The hand-over was too brief and not detailed enough but not enough to worry me as I am pretty savvy with getting to grips with new systems.
Exellent service ,very knowledgeable about the ...
They got me the car I wanted. Explained everything about the car.Were very friendly and didn't try to sell me anything I didn't want. I would definately recommend them .