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Mercedes-Benz Of Plymouth

Services offered

  • Used Vehicle Sales l New Vehicle Sales l Parts l MOT l Servicing l Finance l Accessories l Vehicles Wanted l Motability l Part Exchange

Customer Rating

4.8 out of 5

Rating breakdown

  • Feefo
    4.8(345 reviews)
Had an experience with this dealer?

Customer Reviews (345)

  • Awesome

    By Mrs Lee on 14 Apr | VERIFIED PURCHASE

    Great all round service from start to finish. Very welcoming and friendly with clear explanation of process.

    Reply from Mercedes-Benz Of Plymouth

    on 15 Apr

    Dear Mrs Lee, thank you for your review, I'm thrilled to hear that we provided a friendly and thorough service for you. If there is anything else you need from us, please don't hesitate to get in touch. With very best wishes, Chloe

  • Excellent

    By Mrs Crann on 27 Mar | VERIFIED PURCHASE

    Perfect personality manners and willing to help THANK YOU

    Reply from Mercedes-Benz Of Plymouth

    on 27 Mar

    Thank you for your great review regarding your recent Handover of the GLE with Jake at Mercedes-Benz Plymouth. We are very pleased to hear that Jake and the team were helpful and gave excellent customer service so you left the dealership feeling happy with the service you received as this is important to us. Your kind words will be passed back to Jake and the team at Mercedes-Benz Plymouth as we appreciate all feedback as it allows us to continue improving as a business. We hope you enjoy driving your new GLE and we look forward to welcoming you back in the future. All the best! Amelia.

  • Faultless customer service.

    By Anonymous on 23 Mar | VERIFIED PURCHASE

    From the moment I walked into the dealership at Mercedes Plymouth I was treated like I was buying a brand new car and not an approved used Mercedes... even an unveiling of the said approved car. Big mention to the guys and girls,great coffee after my 200+ mile journey. A special thank you to Jack,Jake and Ty, great blokes. Will certainly be coming back in the future for my next Mercedes. All the best for the future Mercedes Plymouth. Kind regards. Mac

    Reply from Mercedes-Benz Of Plymouth

    on 23 Mar

    Thank you for your great review regarding your recent handover of the CLS with Jake at Mercedes-Benz Plymouth. We are pleased that after travelling 200+ miles that you were treated like you were buying a brand new Mercedes, as as a company we like to treat all our customers to the highest standard. We are pleased that Jack, Jake and Ty all gave excellent customer service which makes you want to return in the future as this is important to us. Your kind words will be passed back to Jake and the team at Mercedes-Benz Plymouth and they will be especially pleased to hear your great feedback. Enjoy driving your new GLC and we look forward to welcoming you back in the future. All the best! Beth

  • Professional and efficient.

    By Mrs Marson on 22 Mar | VERIFIED PURCHASE

    Professional and friendly manner. Answered all my questions. Efficient service.. Ryan Somerville, very helpful. His explanation of details and requirements on hand over, we're first class.

    Reply from Mercedes-Benz Of Plymouth

    on 23 Mar

    Thank you for your great review regarding your recent handover, of the C class, with Ryan at Mercedes-Benz Plymouth. We are pleased to hear that Ryan was very helpful and the service that you received was efficient. We are also pleased that Ryan's explanation of details and requirements were first class which made you make the correct decision of purchasing the C class. Your kind words will be passed onto Ryan and the team at Mercedes-Benz Plymouth who will be happy to hear that you received a first class handover. We look forward to welcoming you back in the future. All the best! Beth

  • Friendly ,helpful and professional

    By Mr Lockett on 19 Mar | VERIFIED PURCHASE

    Kept the purchase process friendly and efficient

    Reply from Mercedes-Benz Of Plymouth

    on 20 Mar

    Thank you for you great review regarding your recent handover of the GLC with Gavin at Mercedes-Benz Plymouth. We are pleased to hear that everyone you dealt with on the day were professional and helpful which made your handover as stress free as possible. Your kind words will be passed on to Gavin and the team at Mercedes-Benz Plymouth, as they will be especially pleased to hear your feedback. We hope you enjoy driving your new GLC and look forward to welcoming you back soon. All the best! Beth