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Mercedes Benz Of Exeter

Customer Rating

4.8 out of 5

Rating breakdown

  • Feefo
    4.8(957 reviews)
  • AutoTrader
    3(6 reviews)
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Customer Reviews (963)

  • Excellent treatment

    By Mr Deighton on 31 Mar | VERIFIED PURCHASE

    Despite the fact we were looking at a (relatively) cheap 2nd hand car, we couldn't have received better treatment if we were buying top of the range new. It was also a pleasure to deal with a properly trained salesman in Conor Flashman

    Reply from Mercedes Benz Of Exeter

    on 31 Mar

    Thank you for your great review regarding your recent handover of the GLA with Conor at Mercedes-Benz Exeter. We are pleased that even though you were buying a second hand car you were treated excellently, this is important to us as we like to treat each and everyone of our customers all the same. We are also pleased that Conor was professional and made your customer journey the best that it could be, so you knew you were making the correct choice in purchasing the GLA. Your kind words will be passed back to Conor and the team at Mercedes-Benz Exeter, as they will be especially pleased to hear your great feedback. We hope you enjoy driving your new GLA and we look forward to welcoming you back in the future. All the best! Beth

  • An altogether brilliant experience

    By Mr Clark on 31 Mar | VERIFIED PURCHASE

    I would recommend MB South West to friends and family. I would also buy another car from them.

    Reply from Mercedes Benz Of Exeter

    on 31 Mar

    Thank you for your great review regarding the recent handover of the GLA with Jamie at Mercedes-Benz Exeter. We are pleased that your whole experience was brilliant and that you'd highly recommend us, as making the customer journey as pleasant as possible is important to us as a company. We are also pleased that you managed to make the correct decision in purchasing the GLA so that you can enjoy it to the fullest. Your kind words will be passed back to Jamie and the team at Mercedes-Benz Exeter, as they will be especially happy to hear your great feedback. We hope you enjoy driving your new GLA and we look forward to welcoming you back in the future. All the best! Beth

  • I would buy from them again, they were very hel...

    By Anonymous on 30 Mar | VERIFIED PURCHASE

    very polite and did not try pressure us into buying a car, took there time to make sure we understood fully all the information we were given and then asked us if we had any questions. .at no time did we feel rushed and were very happy with our purchase.

    Reply from Mercedes Benz Of Exeter

    on 31 Mar

    Thank you for your great review regarding the recent handover of the C class with Marc at Mercedes-Benz Exeter. We are pleased that everything went well for you on the day, especially with Marc who was very helpful and answered all your questions in great detail. We are also pleased that you didn't feel rushed throughout the day which made you make the correct decision of purchasing the C class. Your kind words will be passed back to Marc and the team at Mercedes-Benz Exeter as they will be happy that you've given such great feedback, as this is what we aim for as a company. We hope you enjoy driving your new C class and we look forward to welcoming you back in the future. All the best! Beth

  • Excellent

    By Anonymous on 30 Mar | VERIFIED PURCHASE

    Alan was great, really helpful and knowledgeable

    Reply from Mercedes Benz Of Exeter

    on 30 Mar

    Thank you for your great review regarding your recent handover of the A class with Alan at Mercedes-Benz Exeter. We are pleased that Alan was helpful and answered all your questions knowledgeably so you knew you were making the correct decision on purchasing the A class. Your kind words will be passed back to Alan and the team at Mercedes-Benz Exeter, as they will be especially pleased as we always aim for the customer journey to be as pleasant as possible. We hope you enjoy driving your new A class and we look forward to welcoming you back in the future. All the best! Beth

  • Smart EQ Electric car is excellent

    By PPM on 30 Mar | VERIFIED PURCHASE

    Mike Smith was excellent in helping us decide on the smart car purchase. I would definitely recommend them again and may be I will reconsider buying a Mercedes again come September.