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Stratstone Mini Derby

Stratstone Mini Derby

"Specialising in everything MINI– whether you’re looking to buy or sell, Stratstone have a large collection of Approved used MINI with hundreds more local to you with our online Move Me Closer service. Over 70% of our customers rate us 5/5 stars on Trust Pilot and all our used cars are carefully prepared by our trained technicians to our exacting standards."

Services offered

  • New Vehicles
  • Used Cars
  • Servicing
  • Bodyshop
  • Fleet
  • Part Exchange
  • Warranty
  • Paint Shop
  • Finance
  • MOT
  • Parts
  • Insurance
  • Recovery
  • Vehicles Wanted

Customer Rating

1 out of 5

Rating breakdown

  • AutoTrader
    1(1 review)
Had an experience with this dealer?

Customer Reviews (1)

  • Very poor service

    By H C 19 Days ago

    I spoke to a sales person on the phone about a used mini at the Derby branch and was told I could test drive it on the Saturday. I arrived first thing, test drove it and loved it. Went inside the dealership to sort the finance out and was told, in quite a blasé manner, that the vehicle had actually been sold as someone the night before had put a deposit down! Terrible customer service. If I had been offered the chance to put a deposit down a couple of days beforehand, I would have. Expected more from a mini dealership. Have now purchased a mini from Arnold Clark where the customer service was excellent.

    Reply from Stratstone Mini Derby

    2 Days ago

    Thanks for your feedback, we have taken your points and looked into them and implemented some new procedures to stop this happening again. i apologizes again for the inconvenience caused and if you feel you would like to discuss more please contact the Sales Manager on 01332344311