Customer Reviews (15)
Highly recommend this dealer.
First class experience from start to finish with See Cars showing great integrity and the car being exactly as we wanted.
The aftercare is the reason I'll be recommending
I judge a company by how they deal with customers when things go wrong. Unfortunately, as with lots of 10 year old cars, I had a small issue with the car i purchased from See Cars. I called craig, who was more than happy to put things right. No fuss we arranged a time suitable for me to return with the car, the issues were fixed and I picked up the car back up the same day. I have had this car for a short while now and everything is fine. For some companies once they have your money you no longer matter to them. For See cars this wasn't the case, for their aftercare and customer service i would give them 10/10. Will be recommending this company
The service provided by Craig was nothing short of excellent. The company was keen to meet my needs as a customer and could not do enough to make sure I was happy. The car in question was exactly as described and sold to me at a reasonable price. Any future purchases I may have, See Cars will be my first call!
Great customer service
Craig offered a great level of customer service in a difficult situation. The car I bought unfortunately had a pre-existing battery problem, which See Cars were unaware of until I couldn't start it the day after I picked it up! They took the car back, provided me with a courtesy car, found out what was wrong and got it fixed, then drove the car over to me in Warwickshire once it had been tested to make sure it was ok. Craig really did everything he could to fix the problem. Thank you!
Reply from See Cars Ltd
on 09 Mar 17
Thanks for your nice words Sylvia and we are delighted that you are so happy with the service you received and glad we were able to get there in the end even if it took a little longer than we would have hope. Happy motoring. Craig.
2008 Ford SMAX
I'm always dubious of buying second hand cars, moreso when looking at something a little older. So having had a v. positive experience with Craig at See Cars, I think worth sharing. No pushy salesman, accommodating to my needs and good aftersales. Whilst Craig was non-negotiable on price, the car was priced well and he was accepting to resolve a few minor items i had, including changing rear pads. All sorted without grumble or the normal noises you get from car salesmen when they have to pay out for things. Having agreed the sale Craig wasnt pushy for cash and was actually keen for payment on collection rather than in advance, thereby providing personal confidence that you had some leverage should the car not be totally in order. After sales has been good (much better than i have previously had from main dealerships, who take your money and run) & Craig has been excellent in aiding resolution of a very minor issue i have had. 1 month in and no issues from the car.
Reply from See Cars Ltd
on 01 Mar 17
Hi Ed, we really appreciate your comments and we hope we continue to enjoy trouble free motoring for years to come. Craig.