Customer Reviews (171)
I would not recommend N K Motors Derby because I was sold a Mercedes with a sat nav that didn't work because it had no SD card in the navigation port.
As a returning Ex Pat after living 30 years abroad the entire market place and products available has changed. They were understanding of my requests for explanations and were able to offer clear, friendly advice.
My experience was long! I was sold a car that had no log book and therefore no tax could be obtained. I waited 2 weeks to pick up a car I had already insured and paid for. I asked for a free service to cover my time and fuel wasted over this period and didn’t even get a reply!
Reply from N K Derby
8 Days ago
Good Morning Andy, thank you for taking the time to leave us a review. I'm sorry to hear about your experience. We strive to deliver exceptional customer service and we try to deliver the best car buying experience possible. On this occasion however it seems like we have fallen short. Would you mind sending me an email to firstname.lastname@example.org with some more information about your experience and I'll share this with the Car Sales Managers and our Dealer Principal and get things rectified for you. Thank you again for making us aware of this and I hopefully look forward to getting your email soon. Many Thanks, Rob - Group Marketing.
N K Motors Derby were fantastic because they were friendly, knowledgeable and made the buying process easy
Selling & Purchasing a KIA Sportage
We purchased our second KIA sportage over Xmas in Derby and are very pleased with the car & service. If we have one complaint it is that there is no spare tyre, we have been promised one if they get one in but don't hold much hope!!! It's our first relatively new car (9 month old) that has no spare tyre.
Reply from N K Derby
10 Days ago
Thank you very much for your kind review David, I'm really pleased to hear that you are happy with your new Kia Sportage and the service offered by the NK Motors team in Derby. Thank you for making us aware of the spare tyre, Our team will certainly get in touch with you if there is one available. We appreciate your continued loyalty and custom.