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Lexus Derby

Our awards

Highly rated for our customer service 2020

Lexus Derby

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether this is your first Lexus or your next one, our Lexus specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around you to make your experience easy, comfortable and enjoyable. Buying a car is exciting, so we want to give you the confidence that you are getting the best value for money, an amazing experience and of course, the best car. Being part of the Inchcape Group means there are many benefits along with flexible finance options to choose from. And the journey doesn’t just stop there, as we will always be on hand when your vehicle needs servicing, an MOT, genuine parts or simply just for advice. You can be sure that our fully trained technicians will give your pride and joy the TLC required. Plus, being part of the Inchcape family gives you free access to our Accident Aftercare benefit, available to all our customers. So please feel free to come and relax in our showroom and let us help you find your next car.

Services offered

  • New and Used Vehicle Sales
  • Part Exchange vehicles wanted
  • Flexible Finance and Insurance
  • MOT, Servicing and Warranty
  • Genuine Parts and Accessories
  • Accident Aftercare benefit for our customers
  • Delivery

Customer Rating

4.7 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (53)

  • The service I got from Lexus Derby was…

    By Mr Chell on 18 Jan 19 | VERIFIED PURCHASE

    The service I got from Lexus Derby was 10 out of 10 thank you

    Reply from Lexus Derby

    on 20 Jan 19

    Mr Chell, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us.

  • Excellent service from Lexus Derby

    By Mr Kevin Parlett on 15 Dec 18 | VERIFIED PURCHASE

    Booked car in for service at Lexus Derby - very quick and easy booking service and received immediate text confirming details. Very friendly and prompt service from Olivia both on arrival and collection. Received a video explaining what had been done on the service and reassuring me that all was well. Received text advising it was ready for collection. Excellent customer service throughout as well as free coffee and biscuits provided! Thank you for the excellent service.

    Reply from Lexus Derby

    on 17 Dec 18

    Hi Mr Kevin Parlett, we are very happy to have provided you with such a positive experience! We look forward to seeing you again.

  • Cannot fault the dealership as everyone…

    By Mr. John Burns on 01 Nov 18 | VERIFIED PURCHASE

    Cannot fault the dealership as everyone was very helpful. The hand over was excellent and I appreciated the time I was given.

    Reply from Lexus Derby

    on 03 Nov 18

    Mr Burns, thanks for your praise and kind comments about our team.

  • A refreshing change

    By NIGEL WILLIAMS on 31 Oct 18 | VERIFIED PURCHASE

    Though some of the communication and documentation could be improved, the overall experience and the openness and welcome from all we met was excellent. Much better than some other car sales experiences we have had. Thank you.

    Reply from Lexus Derby

    on 02 Nov 18

    Nigel Williams, we're happy to hear you had such a positive experience with our team!

  • very helpful staff esp alex

    By Mr. Blakeley on 04 Oct 18 | VERIFIED PURCHASE

    very helpful staff esp alex

    Reply from Lexus Derby

    on 06 Oct 18

    Mr. Blakeley, thank you for your kind review; we are happy to pass along your comments to Alex and the team here at Inchcape. Thank you so much again for your feedback! We hope you have a great day!