Customer Reviews (59)

• A good experience with this dealer so far.

  By Anthony P on 12 May | VERIFIED PURCHASE

  Allowed to view car under no pressure. Help where needed and offered all info regarding purchase

  Reply from Excel Motors (Midlands) Ltd

  on 13 May

  Thank You for the Positive Feedback...Glad that you had a Good Buying Experience...We never pressure Sell and I'm glad that came across during the process.Regards Julie.

• Customer service excellent

  By Victoria T on 20 Feb | VERIFIED PURCHASE

  Amazing customer service. Julie was extremely helpful and made choosing my car very easy. Lovely family run business

  Reply from Excel Motors (Midlands) Ltd

  on 07 May

  Great to hear you are satisfied with your Purchase...Thanks for buying from us again. Always nice to get Repeat business. Regards Julie

• Ford s max

  By Shaun T on 18 Feb | VERIFIED PURCHASE

  A nice and warm and welcome presents. Went through everything I needed to no.jxxxxdid not let me go till I was was happy with my purchase. Witch I was more that happy.thank you jxxxx

  Reply from Excel Motors (Midlands) Ltd

  on 19 Feb

  Hi Shaun, Great to hear from you, Thank You for purchasing from us and especially living so far away and trusting the deal over the telephone. More and more Customers find us on line from all over the Country. Here's wishing you Happy Motoring! Regards Julie

• Excel Motors excel themselves!

  By Nick R on 21 Jan | VERIFIED PURCHASE

  I had been looking for a Jaguar x type for about eight weeks. I had looked at ten cars, but every single one was let down by poor presentation or optimistic descriptions by the dealers. Then on Friday evening I saw another advert for a Jaguar at Excel Motors. I immediately contacted them using the Autotrader contact mail. Later that evening I was contacted by Excel, and an appointment was made for the next day. I drove down on the Saturday to view the car, but was a bit annoyed because it was raining, and I like to view cars that are dry. When I arrived the they had arranged for the car to be brought in to the garage, and also it was leathered dry.I was left alone to view the car and was offered a hot drink. I then took the car for a test drive. The car was exactly as described and was presented totally immaculate. I agreed to buy it as it was just what I was looking for. I wouldn't hesitate to recommend them and I will be back for my next Jaguar.

  Reply from Excel Motors (Midlands) Ltd

  on 22 Jan

  Great to hear Nick ...Thank You for the Positive Feedback...It was a lovely example of a well kept low mileage Jag. I hope you enjoy the car and it has been a pleasure to deal with you, Happy Motoring! Regards Julie

• Puurchasing new car

  By Stuart L on 12 Dec 18 | VERIFIED PURCHASE

  After searching and searching for the right car i eventually found it albeit being 3hrs from where i lived. After a couple of informative and helpful conversations with the friendly Julie I reserved the car without even seeing it. Upon arrival I was greeted by the friendly staff, given coffee and ahown the car. I wasnt disaapoimted at all. Everything as stated on the phone. Julie and her team are a credit to the motor industry and will do anythimg to help the process of buying a new car simple and friendly. Thanks so much guys

  Reply from Excel Motors (Midlands) Ltd

  on 13 Dec 18

  Hi Stuart, Very pleased that you had a good experience, and thank you for the positive feedback. We find now that distance can be no object to a customer deciding to purchase from us.We have a great local customer service but equally, like yourself, people from out f the area.Thanks again and we as a team want to wish you Happy Motoring.