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Derby Audi

Rating: 4.6/5(45 reviews)
The UK's Leading Retailer
Reserve Online for £99
Click & Collect

Get in touch

Address

  • Royal Scot Road
  • Derby
  • Derbyshire
  • DE24 8AJ

Opening hours

Open now
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:30
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00

About us

At Derby Audi we aim to provide all our valued customers with the best possible customer service. Whether you are looking for a brand new Audi, a quality Approved Used Audi, or booking an Aftersales Service, we look forward to welcoming you in the near future. In our centre, we strive to achieve our core values on a daily basis and are supremely confident in providing uncompromising quality in every aspect of our service. We look forward to welcoming you to Derby Audi soon. Sunday Trading |…

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Approved AUDI dealer

This retailer is part of the Audi UK network

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

We're here and ready to help!

If you're looking to buy a car, explore your finance options or want to find out more about the latest model, simply contact the dealership and our specialist sales team will be happy to assist....

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AutoTrader awards

Other Awards

  • 2019 Glassdoor - Best Place to Work
  • 2020 Motor Trader Awards - Skills and Development
  • 2020 IMI Auto Industry Awards - Patrons Award 2020
  • 2019 Motor Trader Awards - Skills and Development
  • 2018 AM Awards - Highly Commended Runner-Up
  • 2017 Sunday Times Best Big Companies to Work For

Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Part exchange
  • Finance services
  • Handover specialist
  • Extended warranties
  • Contactless transactions
  • Insurance services
  • Vehicle health checks
  • Winter vehicle checks
  • Car sourcing
  • Car buying

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Commercial/Van Sale
  • Parts
  • Servicing
  • Bodyshop
  • Rapid fit
  • Tyre fitting & repairs
  • Business centre
  • Motability
  • Rental/Car hire

Location

Address

  • Royal Scot Road
  • Derby
  • Derbyshire
  • DE24 8AJ

Contact us

Need to reach us quickly?

Call or live chat with us to get a quick response to your query.

Send a message

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45 customer reviews

4.6 out of 5

45 customer reviews

  • Mrs Manfield07 Jul
    5.0

    VERIFIED PURCHASE

    Easy transaction only the chosen car…

    Easy transaction only the chosen car was at our nearest dealer but it was two weeks before it arrived to be tested etc

    Derby Audi27 Days agoDealer reply

    Good Afternoon Mrs Mansfield, Thank you for taking the time to feedback to us and for giving us such a great star rating. I am delighted to see that you were provided with a five star experience whilst visiting us as it is important to our customers are well looked after. We hope you enjoy your new purchase and we hope to see you again in the future. Wishing you all the best, Katie Fisher, Derby Audi.

  • Alison Elton18 Jun
    5.0

    VERIFIED PURCHASE

    Jon Parr was really helpful in helping…

    Jon Parr was really helpful in helping me choos the right car for my needs

    Derby Audi23 JunDealer reply

    Good Morning Alison Elton, Thank you for taking the time to feedback to us and for giving us such a great star rating. It is brilliant to hear that my colleague Jon Parr looked after you well during your visit. I will pass your comments on as I am sure Jon will love to hear how well he looked after you. Wishing you all the best, Katie Fisher, Derby Audi.

  • jason matthews08 Jun
    3.0

    VERIFIED PURCHASE

    Not what i expected from audi.

    The sale ran smoothly... The 2 things i was unhappy with, was the fact i was promised £50 worth of fuel, when i collected the car it only had half a tank. The valet on the car was poor. I noticed marks on the interior in the video i was sent proir to agreeing to buy the car.... The same dirt marks were there when i collected the car.

    Derby Audi10 JunDealer reply

    Good Morning Jason Matthews, On behalf of Derby Audi we apologise that your experience with us wasn't up to standard. It is important to us that our customers are provided with a five star service and we understand that this wasn't the case. I will pass your comments onto the relevant managers as this is not something we intend to do. We will be in touch with you soon so that this can be discussed further. Thank you for the time you have taken to feedback to us. We really do appreciate your comments as they help us to improve our services for the future. All the best, Katie Fisher, Derby Audi.

  • Chris05 Jun
    5.0

    VERIFIED PURCHASE

    Great Service From Martha at Derby Audi

    We were searching for a Q2 with particular requirements eventually located one at Derby Audi. But living in Cornwall this meant dealing with everything remotely until the hand over day. Martha was excellent throughout the process emailing the documentation, telephone calls when necessary and even recording a video so we could see the car. We did have our qualms of making a 600 mile round trip to change our Q2s but have no regrets that we did and would happily do it again. Thank you Martha and Derby Audi.

    Derby Audi10 JunDealer reply

    Good Morning Chris, I am delighted to read your comments about Derby Audi and how my colleague Martha looked after you well by providing you with a five star service. I will pass your comments onto Martha as I am sure she will be delighted to see how she made your experience special. Thank you for taking the time to feedback to us and for giving us such a great star rating, the team at Derby Audi really appreciate it. We hope you continue to enjoy your Q2 and that we see you again in the future. Wishing you all the best, Katie Fisher, Derby Audi.

  • Mr Kitchen03 Jun
    5.0

    VERIFIED PURCHASE

    Recent purchase

    Recently purchased a new vehicle from Derby Audi. Richard and Dan helped me all the way through, from the choice and availability of potential cars, locating and securing my final choice of car, all paperwork etc done remotely, and a quick and concise collection and handover. A prompt and efficient service that made the whole process hassle free and easy, I would willingly recommend the sales team at Derby Audi.

    Derby Audi10 JunDealer reply

    Good Morning Mr Kitchen, I am delighted to read your comments about Derby Audi and pleased to hear that my colleagues Richard and Dan provided you with a five star service. Thank you for taking the time to feedback to us and for giving us such a great star rating. I will pass your comments onto Richard and Dan as I am sure they would love to hear how well they looked after you. We hope that you enjoy your car and that we see you again in the future. Wishing you all the best, Katie Fisher, Derby Audi.

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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