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Stratstone Bmw Chesterfield

Stratstone Bmw Chesterfield

Specialising in everything BMW– whether you’re looking to buy or sell, Stratstone have a large collection of Approved used BMW’s with hundreds more available to you with our Home Delivery service. All our used cars are carefully prepared by our trained technicians to our exacting standards. Buy your next car, your way. You can buy your next Approved Used car online from the comfort of your home, and we’ll deliver it to you free of charge if you opt for our Home Delivery service. Alternatively, Click and Collect can be arranged. We also offer a range of finance options that can be tailored to fit your individual requirements. Each vehicle is fully HPI checked and we're so confident in the excellence of our used cars that we offer a 7 Day Money Back Guarantee, if you're not completely happy with your purchase you can return the car, get your money back and we’ll help you find the right vehicle for you. Please note that here at Stratstone we want to assure you that every precaution is being taken to ensure the health and safety of our customer and associates during the Covid-19 pandemic.

Services offered

  • New Vehicles
  • Used Cars
  • Servicing
  • Bodyshop
  • Fleet
  • Part Exchange
  • Warranty
  • Paint Shop
  • Finance
  • MOT
  • Parts
  • Insurance
  • Recovery
  • Vehicles Wanted

Customer Rating

3.2 out of 5

Rating breakdown

  • AutoTrader
    3.2(13 reviews)
Had an experience with this dealer?

Customer Reviews (13)

  • New car purchase

    By Eamonn D on 12 Jan 19 | VERIFIED PURCHASE

    Very straightforward to deal with. Efficiebt, pleasant and not overtly pushy. Hopefully will buy from them again.

    Reply from Stratstone Bmw Chesterfield

    on 12 Jan 19

    Thank you for the review Eamonn, it was a pleasure to deal with you. Jason

  • Brilliant Customer Service

    By Marc L on 17 Oct 20

    Awesome service, amazing cars, Bought a used car! Fantastic deal and real personal friendly service. Thanks Stratstone

  • Do they actually sell any cars?

    By Bill H on 16 Oct 20

    Absolutely shocking customer service. Telephoned to enquire status of 30k car and told salesmen all busy but would call me back. 2 hours later nothing. Went online and chatted to someone who was unable to do anything other than take my details, again informed someone would call me back. 2 hours later nothing. Telephoned again and the phone just rang and rang, guess they were so tired acting as salespeople they just went home. Well, it looked like a great car but based on today’s events I will take my money elsewhere. I have zero confidence they could actually sell me a car without me chasing them up at every stage. Btw, just got online again, same old story, someone will call me back. Forget it! Omg, saleswoman finally calls me back at 6pm, and here’s the best part, the advertised mileage is incorrect, massively! W O W

  • Shocking customer services

    By Mocan Z on 13 Oct 20

    Shocking customer services by a sales representative called Dean didn't know a single thing about customer services i was very easy to deal with. However he did not give me a single bmw showroom experience. I drove 3 hours from kent had my money ready in the account prepare to purchase hence why i drove 3hrs. He wasnt accompanying at all he was negative from the start with single word answers, only mention something when asked he wasnt introducing the car nor trying to sell me the car. I couldnt even test drive the car, ask him if i could get the car delivered at a cost answer was “No”. I ask to turn the engine he said the car isnt prepped so wasnt possible. I come to conclusion he didnt was to sell. Moving away from the car because in my head i didnt like the customer service and wouldnt buy the car from someone like Dean. So, i asked to speak to the manager he was as bad them as Dean then asked to speak to head of the place who is Marcus H. he came down also just as bad. Waste

  • Good Experience

    By Lauren R on 22 Jun 20

    I saw one of the x demos online and went upto the dealership to have a look at it, i hadn't made an appointment and they were really busy, however the lady came out to us and said we could look around the car and as soon as she was free she would come and get us. She couldnt do enough to help you, even though shes not in the sales team anymore, she passed us onto a sales colleague after & a few days later we picked up our new car! We’ve had a good experience & wouldnt think twice about using them again :) thank you

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.