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Carlisle Audi

Our awards

Highly rated for our customer service 2020

Carlisle Audi

At Carlisle Audi no pre-owned car enters our Approved programme without passing a comprehensive 145-point vehicle check. If it does, not only will you have peace of mind that your car is up to our exacting standards, you will also receive a minimum of 12 months unlimited mileage warranty with roadside assistance and the added value of key insurance and MOT protection (where valid).

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Insurance
  • Warranty
  • Finance
  • Accessories
  • Fleet
  • Motability
  • Part Exchange
  • Delivery
  • Body Shop
  • Paint Shop

Customer Rating

4.8 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (160)

  • Excellent work from Dan Tefler

    By Stuart Kelly on 07 Aug | VERIFIED PURCHASE

    Excellent work from Dan Tefler, rat commnication and delivered on ttime as promised.

    Reply from Carlisle Audi

    on 17 Aug

    Hello Stuart Kelly Thank you for your 5 star review and for taking the time to post your thoughts on trustpilot regarding your recent visit to Carlisle Audi. Dan will be greatful for your kind words about your experience with him during your time in the showroom. Thank you for your business Amelia - Swansway Motor Group

  • I purchased my car just as lockdown was…

    By Alan on 05 Aug | VERIFIED PURCHASE

    I purchased my car just as lockdown was coming to an end, the staff were very helpful, unfortunately there has been a few problems with the car which have needed a third party involved as it is not an audi and they have let the side down but i cant attach any blame to the lads at carlisle and they are endeavouring to fix the issues.

    Reply from Carlisle Audi

    on 06 Aug

    Hello Alan Thank you for your 5 star review and feedback for Carlisle Audi. The team will be delighted to see your comments, knowing that you had a great experience and that the team were on hand to help when needed. Thank you for your valued custom Amelia - Swansway Motor Group

  • Very good customer service despite the…

    By Mrs Coulter on 04 Aug | VERIFIED PURCHASE

    Very good customer service despite the current situation, the whole process done swiftly. Good offers on at the moment too.

    Reply from Carlisle Audi

    on 06 Aug

    Hello Mrs Coulter Thank you for your 5 star review and for taking the time to post your comments on trustpilot regarding your recent visit to Carlisle Audi. The team will be greatful to see your positive feedback knowing that you were very good with the service that you received even during the current situation that is occurring at the monent. Thank you for your valued custom Amelia - Swansway Motor Group

  • I called in to look at the new rs6 and…

    By COLIN BIRKBECK on 04 Aug | VERIFIED PURCHASE

    I called in to look at the new rs6 and met the sales consultant Daniel King who showed me around the car and then negotiated the deal i was happy with. The transaction went very smoothly and in a friendly manner.

    Reply from Carlisle Audi

    on 28 Aug

    Hello Collin Birkbeck Thank you for your 5 star review and for taking the time to post your thoughts on trustpilot regarding your recent visit to Carlisle Audi. Daniel will be delighted to see your feedback and to know that you had a great experience during your time in the showroom, Thank you for your business Amelia - Swansway Motor Group

  • A very good buying experience.

    By Mel on 03 Aug | VERIFIED PURCHASE

    Everything about my purchase went perfectly smoothly from ordering through to delivery of my vehicle.The specification was exactly as I requested, at the agreed price which was much lower than competitive quotes and on schedule.All of the staff who I communicated with and met were very friendly indeed and ensured I experienced a very good customer service at their Carlisle dealership.

    Reply from Carlisle Audi

    on 05 Aug

    Hello Mel Thank you for your 5 star review and for taking the time to post your feedback regarding your recent visit to Carlisle Audi on trustpilot The team will be over the moon to see your kind words and that you were happy with the service that was provided to you during your time in the showroom, and to know that you love your new car! Thank you for your business Amelia - Swansway Motor Group