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Carlisle Audi

Rating: 4.8/5(216 reviews)
Contactless click and collect
Home delivery to suit you
Family owned since 2016

Get in touch

Address

  • Kingstown Broadway
  • Carlisle
  • Cumbria
  • CA3 0HA

Opening hours

Closed
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00
Monday09:00 - 18:00

About us

Carlisle Audi is part of the family owned and run Swansway Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. In addition to the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, we are also rated 4.6/5 on Trustpilot with over 4,500 reviews. So you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey…

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COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

COVID-19 safety measures

• Showroom reopens on 12th April but virtual or telephone sales service still in operation

• Reserve online for £49, finance applications and buy online available at swanswaygarages.com ...

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AutoTrader awards

Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Winter vehicle checks
  • Part exchange
  • Finance services
  • Extended warranties
  • Contactless transactions
  • Insurance services
  • Part-ex price guarantee

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Business centre
  • Motability
  • Parts & Accessories, Clothing
  • Tyre fitting & repairs

Location

Address

  • Kingstown Broadway
  • Carlisle
  • Cumbria
  • CA3 0HA

Contact us

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216 customer reviews

216 customer reviews

  • Moyra 15 Days ago
    5.0

    VERIFIED PURCHASE

    Great customer service

    Great customer service, very professional, and understood my needs, good follow up after purchasing car, great dealership to deal with

    Carlisle Audi14 Days agoDealer reply

    Good Afternoon Moyra. Thank you for your 5 star review here at Trustpilot. Carlisle Audi will be delighted to hear your feedback. We look forward to welcoming you back in the future. Thank you for your business. Laura - Swansway Motor Group.

  • David Ingham12 Apr
    4.0

    VERIFIED PURCHASE

    Happy customer

    Polite, friendly and helpful salesperson made the purchase/ sale easy and hassle free. A very good service.

    Carlisle Audi22 Days agoDealer reply

    Good Afternoon David Ingham. Thank you for your 4 star review here at Trustpilot. Our team at Carlisle Audi will be thrilled to hear your comments regarding your recent experience with them. We look forward to welcoming you back in the future and we thank you for your business. Laura - Swansway Motor Group.

  • Miss Sophie Hall30 Mar
    5.0

    VERIFIED PURCHASE

    This is the second car I have brought…

    This is the second car I have brought from Audi and every time it has been amazing service. Lyndsay Wilson from Carlisle Audi was so helpful, due to Covid we couldn't visit our local Audi garage so Lyndsay did an online meeting with me and my dad, she did a video to show us the car we we're looking at and was so understanding to our needs and wants. I have and still would recommend Carlisle Audi. Once again a massive thank you to Lyndsay for all her help.

    Carlisle Audi09 AprDealer reply

    Good Afternoon Miss Sophie Hall. Thank you for taking time to leave us a 5 star review here at Trustpilot. Lyndsay from Carlisle Audi will be thrilled to hear such kind words from yourself. Here at Swansway we would like to thank you for your loyalty. We thank you for your custom and we look forward to welcoming you back in the future. Laura - Swansway Motor Group.

  • Mr Ronnie Stevenson29 Mar
    4.0

    VERIFIED PURCHASE

    Sourced a leased Q2

    Sourced a leased Q2, brand new. Whole process was very slick. Good sales guy (John Latimer) steered the process....we quickly agreed a (good) price and then John kept me informed along the way until the car arrived. Collection was smooth, staff in the garage were all polite and C19 precautions all observed. Good experience all round. If I have a gripe its the paperwork which is quite lengthy...but again Mr Latimer took most of the strain there

    Carlisle Audi09 AprDealer reply

    Good Morning Mr. Ronnie Stevenson. We would like to thank you for taking time to leave us a 4 star review. Carlisle Audie will be delighted to hear such lovely words. Were thrilled to hear John made your experience joyful. We look forward to welcoming you back in the future and we thankyou for your business. Laura - Swansway Motor Group.

  • Tony Martin29 Mar
    5.0

    VERIFIED PURCHASE

    Great to deal with

    Great to deal with, they sourced me the car I wanted and kept me informed of every step. This is the second car I have had from them and look forward to getting many more in the future.

    Carlisle Audi09 AprDealer reply

    Good Morning Tony Martin. Thank you for your 5 star review. We would like to thank you for your loyalty with Swansway. Additionally your comments are gratefully received. Thank you for your business and we look forward to welcoming you back. Laura - Swansway Motor Group.

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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