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Hartlepool Motor Company Ltd

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(28 reviews)
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Customer Reviews (28)

  • Great white SLK

    By kev H 26 Days ago

    Just bought a great SLK from company, car is faultless as was their customer service, joy from start to finish at Hartlepool motor company, will recommend to anyone

  • 1st Class From Beginning to End

    By John M on 27 Sep

    Not normally one for doing this type of thing, but I just had to leave a review for this company following the superb service that I recieved when buying my new car. I had searched for this car with the spec I wanted for several weeks and when I saw this one on Auto Trader, I made an enquirey albeit I was a bit apprehensive. The main reason, it was over 3 hours drive away for me, and also I would normally only buy from a main dealer for the peace of mind that comes with doing so. Several minutes later, the owner of the company called me and we had a lengthy discussion about the car and also my px. To cut a long story short and fit with the allowed space, absolutely nothing to be worried about. The car was as described and the guys true to every word. I viewed the car, took it for a test drive, and agreed to the sale, collecting a week later (my choice). All paperwork etc was completed on site in a professional manner and I realised I had nothing to worry about. Brilliant thank you

  • Pleased with dealership

    By Matty N on 10 Jun

    Bought an Audi A3 from here. Great condition, great customer service, very reliable!

  • Great company to deal with in every way

    By Lesley R on 01 May

    Just bought a new Lexus from The owner at the Hartlepool motor company. Have been delighted with the service I received from them. I live in Scotland and I completed the deal over the phone. Hadn’t even seen the car apart from photos. He was true to his word and described the car exactly as it was. He arranged to trade in my car and offered me a decent trade in. It was delivered to me in Scotland this morning by a top guy who was also so helpful and couldn’t do enough to make sure I was totally satisfied with the car. I can’t recommend this company highly enough. It’s been a great experience. Happy driving everyone I’m smiling that’s for sure!

  • Great aftercare for peace of mind

    By Matthew W on 25 Apr

    Great service and excellent aftercare. Drove over 5 hours to pick up a Ssangyong Rodius late on a Friday evening. Had long test drive and was given full peace of mind before I left the garage. After a couple of weeks a sensor light came on the dashboard I contacted Hartlepool Motor Company and Van (the owner) promised to put it right - car was taken to local garage and problem was fixed. Would highly recommended this company and would not hesitate to buy another car from them.