Customer Reviews (36)
Professional, trustworthy and positive experience!
The Hartlepool Motors team have been professional and efficient in purchasing my new car. The personal touch by the team, and regular communications have made the process simple from start to finish. Honest guidance provided on finance options, and no question or query was an inconvenience for the team to answer. Thanks for the service, would highly recommend!
Long distance purchase during covid.
I bought my car from Van and Paul after seeing it advertised on Gumtree. As it was during the pandemic we FaceTimed and I was shown all around the car and any small flaws were pointed out. The car was delivered to Scotland for me and on viewing the car personally I could hardly make out the marks that were highlighted in the video. Communication was excellent and the price was very reasonable. Thanks HMC! Laura x
Top cars & service highly recommend
This garage have got it worked when it comes to selling cars , I went to view a car & arranged a test drive the next day, not at any time did I feel pressurised to talk about buying , This is such a relief from other garages inc main dealers I had visited. This relaxed approach could be helped by the fact the quality cars are so reasonably priced they almost sell themselves. Then when it come to the buying part the sales guy was honest, straightforward, & spoke to me exactly the I like rather than pushy sales pitch . After leaving a small fully refundable deposit I test drove next day then bought the car. Then 2 days later after the garage had further prepared the car I returned for collection / payment . I then had a minor issue with my bank transaction but I was still allowed to drive off in my car & the issue sorted out the next day . I can’t think where you could get that type of service ! For the record I am a 1st time buyer for here & don’t know these guys! I highly recommend!
Used Audi rs5
Traded in my mini for a Audi rs5 ,both salesmen i dealt with were great no hard sell .They let me take the car out for a test drive and when i came back they give me time to look over the car without any pressure
Faultless service - highly recommend.
It was an absolute pleasure to deal with Hartlepool Motor Company when I purchased my car. I dropped them a message via Facebook and got a very quick response. When I went to the garage I dealt with Van who was professional, honest and dealt with everything, a really genuine person. He went above and beyond with me regarding my car and kept me in the loop. The service I received from him was faultless and I can’t thank him enough. I would highly recommend Hartlepool motor company to anyone who wants impeccable service and a high quality car. Thank you so much for my Juke, I love it.