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Stoneacre Durham

4.5 (144 reviews)

Stoneacre Durham

Founded in 1994, Stoneacre is a family-owned business and one of the UK’s fastest growing car dealers. With 50 dealerships nationwide, Stoneacre offers an amazing range of over 6000 new and used cars, from leading manufacturers such as Ford, Mazda, Vauxhall, Jeep, Suzuki, Fiat, Peugeot, Citroen, and more. Over 2,000 colleagues share our commitment to complete customer satisfaction, delivered through high-quality service and affordable prices. No wonder we’re Europe’s largest Suzuki dealer and one of the UK’s largest Fiat dealers. Find out what makes us so special. Visit your nearest branch today

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Alarms
  • Insurance
  • Warranty
  • Finance
  • Accessories
  • Fleet
  • Vehicles Wanted
  • Motability
  • Part Exchange
  • Delivery
  • Body Shop
  • Paint Shop

Customer Rating

4.5 out of 5

Rating breakdown

  • Judge Service
    4.5(144 reviews)
Had an experience with this dealer?

Customer Reviews (144)

  • Dissatisfied

    By Mr W on 05 Jun 18 | VERIFIED PURCHASE

    We were never took for a test drive or offered one. The vehicle was dirty inside with sweet wrappers and stains from previous owner. It had visable scratches that we had to point out to be done. Needed to be returned 2 times in a week for the wheel alignment to be done. Still didn't fix it, so we had to pay to have an independent one done. Didn't tell us it only had one key. This would of been a deal breaker had we known before hand. Was told to except the car would have scratches and stains because it was a used car. It's 3 years old! Will never use again. Had to pay for full valet and t cut to scratches. On the plus side, after we fixed these problems ourself, it is a fab car. And Dane our salesman was lovely.

  • Very satisfied

    By Mr Howard Jones on 29 May 18 | VERIFIED PURCHASE

    The experience at Stoneacre Durham was great because they make selecting and buying a car a simple and easy process without a hard sell.

  • Very satisfied

    By Mr Michael Smith on 24 May 18 | VERIFIED PURCHASE

    I was pleased with Stoneacre Durham and would recommend them because they were wonderful. No pressure about buying. Listened to what I wanted and delivered above and beyond. Steve was very friendly and approachable.

  • Dissatisfied

    By Mrs Anne Errington on 16 May 18 | VERIFIED PURCHASE

    Poorly explained, rushed by salesperson. Felt intimidated and became flustered as options were not explained before purchase.

  • Very satisfied

    By Mr Simon Corbridge on 03 May 18 | VERIFIED PURCHASE

    Satisfied with overall experience, 3 year warranty offered as part of the deal with £500 off for cash