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Charles Hurst Usedirect Newtownards

Charles Hurst Usedirect Newtownards

As the largest new and used car dealer group in Northern Ireland, Charles Hurst is proud to represent some of the world's leading new and used car and motorcycle manufacturers as well as vans for sale within its dealerships. With showrooms across Northern Ireland covering a wide variety of franchises, our car dealerships really do offer the widest choice of new and used vehicles.

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Finance
  • Warranty
  • Delivery
  • Aftersales Care

Customer Rating

4.6 out of 5

Rating breakdown

  • Judge Service
    4.6(641 reviews)
Had an experience with this dealer?

Customer Reviews (641)

  • Dissatisfied

    By Mr Michael Spratt on 27 Jul 17 | VERIFIED PURCHASE

    I would not recommend Usedirect Newtownards because when you say that you will forward a service history to someone you do it.

  • Very satisfied

    By Mr Frank Dawson on 20 Jul 17 | VERIFIED PURCHASE

    My experience at Usedirect Newtownards was cracking because there were some issues with the car when I initially viewed it. Rik quickly sorted these all out for me and even after I had purchased the car he still was available to sort out a small issue I had. Thanks

  • Very satisfied

    By Mr Damien Knowles on 20 Jul 17 | VERIFIED PURCHASE

    Usedirect Newtownards staff were good because they were helpful, efficient and answered all my questions, also went through everything in detail with me and made it a pleasant experience

  • Very satisfied

    By Mr Robin Patterson on 17 Jul 17 | VERIFIED PURCHASE

    The sales staff were very helpful as a couple of issues needed sorting after the handover.

  • Dissatisfied

    By Mrs Lesa Reid on 11 Jul 17 | VERIFIED PURCHASE

    I would not recommend Usedirect Newtownards because there is a distinct lack of communication and we dealt with management!!! In my eyes we made a significant purchase and we're treated like we didn't matter! We were told to pick the car up initially on the Saturday morning @ 9am and when we got there, we were told by the manager who we were dealing with that the car wasn't ready.. we said that a phone call would have been nice as we are not exactly around the corner and he said and go quote, "I was so busy on the Friday before and didn't get a chance!" After sale hasn't been great with him either and all very matter of fact! I will not be dealing with Charles hurst in the future based on this sale.