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Mercedes- Benz Of Truro

Rating: 4.8/5(482 reviews)
Approved Used Dealer Group
Platinum Trusted Service Award
Over 30 years’ experience

Get in touch

Address

  • Probus
  • Truro
  • Truro
  • Cornwall
  • TR2 4HX

Opening hours

Closing soon
Sunday10:00 - 16:00
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00

About us

Mercedes-Benz of Truro is the largest Mercedes-Benz Retail outlet in Cornwall. We have recently had a brand new Approved Used forecourt built, which currently holds up to 80 stocked cars and allows ample space for a decent view of the full Mercedes-Benz car range. When you buy a Mercedes-Benz you’re buying the best, and we are committed to supporting the products we sell with a first class service to boot. Contact us today to speak with our experienced team of Mercedes-Benz experts, whether…

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Approved MERCEDES-BENZ dealer

MERCEDES-BENZ logo

This retailer is part of the official Mercedes Benz UK network

COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

At Mercedes-Benz of Truro our highest priority is always the safety of our people; customers and staff alike. As we all adapt to the ‘new normal’ we’re making constant changes to the way we do business, in order to keep you safe, and to keep delivering the Mercedes-Benz promise of the best, or nothing.

- 48 hr collection and delivery...

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AutoTrader awards

Other Awards

  • Platinum Trusted Service Award – Feefo
  • smart retailer of the year 2020
  • Mercedes-Benz retailer of the year 2008

Our services

Business

  • Home delivery
  • Click and collect
  • Contactless transactions
  • Live video viewing
  • Handover specialist
  • Finance services
  • Part exchange
  • Insurance services
  • Extended warranties
  • Car sourcing
  • Car buying
  • Vehicle health checks
  • Winter vehicle checks

Onsite facilities

  • Used vehicle sales
  • New vehicle sales
  • Servicing
  • Approved Workshop
  • Electric charging point
  • Motability
  • MOT
  • Tyre fitting & repairs

Location

Address

  • Probus
  • Truro
  • Truro
  • Cornwall
  • TR2 4HX

Contact us

Need to reach us quickly?

Call or live chat with us to get a quick response to your query.

Send a message

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482 customer reviews

482 customer reviews

  • Mr Selby30 Jun
    2.0

    VERIFIED PURCHASE

    Offering a test drive. Give information on car controls and functions. Help with installing "Mercedes ME".

    Mercedes- Benz Of Truro30 JunDealer reply

    Thank you for your review regarding your recent service at Mercedes-Benz South West. We appreciate all feedback from our customers as it allows us to continually improve our products and services for the benefit of our valued customers. I must apologise about your recent experience with us and not everything meeting your expectation on your journey to purchasing a new Mercedes-Benz. I have passed your feedback onto the sales manager so that they can investigate everything you have raised. If I can be of any further assistance, please do not hesitate to contact me at feedback@mercedes-benzsouthwest.co.uk or call me on 01392 825045.Kind RegardsDayna

  • Mrs Wilson22 Jun
    5.0

    VERIFIED PURCHASE

    I would definitely buy from Mercedes-Benz South West again, in fact this is the fourth Smart we have bought from them, the Sales Exec Tom Horton is always, attentive, efficient but most of all friendly and does what he say’s he’ll do, excellent.

    Mercedes- Benz Of Truro25 JunDealer reply

    Thank you for taking your time to write such a great review regarding your recent purchase of the ForTwo with Tom at Mercedes-Benz Truro. We are so pleased to hear that Tom was attentive, efficient and very friendly who did exactly what he said he would do, this is very important to us as a business so you were able to make the correct decision on purchasing the ForTwo. We are also pleased that you would definitely buy from us again. Your very lovely words will be passed back to Tom and the team at Mercedes-Benz Truro as they will be so pleased to hear your wonderful review. We hope you enjoy driving your new car and we look forward to welcoming you back in the future! All the best! Beth

  • Mr Mackay22 Jun
    5.0

    VERIFIED PURCHASE

    Fantastic service and quality

    Excellent service from Jaime. We are absolutely delighted with the car and the care and time taken to help us with the purchase.

    Mercedes- Benz Of Truro22 JunDealer reply

    Thank you for your review following your recent purchase of your new A Class from Jaime at Mercedes-Benz Truro. We are happy to hear you received excellent service and that you are delighted with the car. We will be sure to pass on your kind words to Jaime and the team as they will be especially pleased to hear that you had a positive buying experience. We thank you again for taking the time to write to us today and we look forward to welcoming you again in the future! All the best, Zia

  • Mr Harbon07 Jun
    5.0

    VERIFIED PURCHASE

    Good friendly service car late due to COVID-19 but was kept informed on a regular basis.

    Mercedes- Benz Of Truro10 JunDealer reply

    Thank you for your great review regarding your recent purchase of the C class with Tegen at Mercedes-Benz Truro. We are pleased to hear that you received good, friendly customer service as this is extremely important to us as a business. We are also pleased to hear that you were kept informed throughout so you knew exactly when you'll be able to get your car. We hope you enjoy driving your C class! Your kind words will be passed back to Tegen and the team as they will be pleased to hear your review. We look forward to welcoming you back in the future. All the best! Beth

  • Anonymous07 Jun
    5.0

    VERIFIED PURCHASE

    A very enjoyable car buying experience

    We were dealt with by Tegen who was great to deal with. She has a friendly and professional attitude and made the whole process fun and relaxed

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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