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Peoples Falkirk

Peoples Falkirk

Peoples is the largest independent Ford main dealer in Europe and has been trusted by Ford and our customers for over 30 years. With multiple awards for Outstanding Customer Service & Experience, its no wonder that our customers recommend us. We check prices on over 2,000 vehicles in group stock daily to ensure we are not beaten on price or value. Our used cars are carefully chosen and each car goes through a 160 point quality inspection by our Ford Master Technicians. You can enjoy peace of mind at Peoples, as we pay more than Webuyanycar for your trade in and we have a 30 day exchange policy.

Services offered

  • New Vehicle Sales
  • Used Vehicle Sales
  • Part Exchange
  • Fleet
  • Servicing
  • Parts & Accessories
  • MOT
  • Accident Repair
  • Finance Products
  • Warranty
  • Insurance

Customer Rating

4.3 out of 5

Rating breakdown

  • AutoTrader
    4.3(16 reviews)
Had an experience with this dealer?

Customer Reviews (16)

  • Happy new car day

    By Michelle C 2 Days ago | VERIFIED PURCHASE

    The service I received at the branch was first class and while I required more information the staff were extremely helpful with the whole experience of looking at cars then finalising the deal. Everyone in the Falkirk branch were Very friendly when I was in the office.

    Reply from Peoples Falkirk

    Today

    Thanks for the 5 star review Michelle. We're delighted to hear that you were well looked after when you visited us and everything went to plan. We also really appreciate you taking the time to leave a review and let others know about your visit. If we can be of any further assistance, please don't hesitate to get in touch. We look forward to welcoming you back soon. Best Wishes, Craig

  • Happy driver

    By Thomas F 5 Days ago | VERIFIED PURCHASE

    An excellent choice of vehicles, the staff were very friendly and approachable, all questions were answered easily with confidence I bought a car I'm delighted with .

    Reply from Peoples Falkirk

    4 Days ago

    Thanks for the 5 star review Thomas. We're delighted to hear that you were well looked after when you visited us and everything went to plan. We also really appreciate you taking the time to leave a review and let others know about your visit. If we can be of any further assistance, please don't hesitate to get in touch. We look forward to welcoming you back soon. Best Wishes, Craig

  • A good car buying experience.

    By Richard B 8 Days ago | VERIFIED PURCHASE

    Excellent service from start to finish. Professional, relaxed, helpful and knowledgeable.

    Reply from Peoples Falkirk

    7 Days ago

    Thanks for the lovely 5 star review Richard! We're delighted that everything went to plan during your visit and appreciate you taking the time to inform others. If there's anything else we can do, please don't hesitate to contact me on the details below. We look forward to welcoming you back to Peoples Ford. Best wishes, Craig, Marketing Executive E: craig.burton@peoples-ford.co.uk

  • Don’t trust Peoples!

    By Alexandra M on 06 Sep | VERIFIED PURCHASE

    Bought a used car from Peoples Falkirk in March.Didn’t test drive the car as my sister had just passed away and I was not thinking clearly.Peoples say”All our cars are tested and checked “Please don’t fall for this!When I received my car(the day of lockdown)I immediately heard/felt the brakes were grinding terribly.Surely this must have been one of the most important safety checks?Unfortunately with lockdown nothing could be done.Fast forward a few months,after a lot of to and fro to garage (must say not peoples)the brake pads were worn to metal and also ABS sensor gone.Safety check before leaving forecourt???I had to go through to Edinburgh from Glasgow to get car looked at then several trips to my local dealer(32 mile round trip)but no mention of any compensation for fuel etc.From start to finish my whole experience with Peoples has been a total nightmare....Affecting my mental health terribly....

    Reply from Peoples Falkirk

    on 16 Sep

    Hi Alexandra, my name is Craig and I’m part of the team that manages our social accounts. I’m sorry to hear about your experience with our Falkirk dealership. We aim to ensure that our customers are provided with the highest standard of customer service and it is disappointing to hear that we fell short on this occasion. A senior member of our management team will contact you directly with the aim of resolving your complaint. If there’s anything else we can help you with please do get in touch.Thank you, Craig

  • Great positive outcome

    By Ann P on 20 Aug | VERIFIED PURCHASE

    Staff at peoples Falkirk could not gave been more helpful. Excellent service. Would highly recommend them

    Reply from Peoples Falkirk

    on 16 Sep

    Thanks for the lovely 5 star review Ann! We're delighted that everything went to plan during your visit and appreciate you taking the time to inform others. If there's anything else we can do, please don't hesitate to contact me on the details below. We look forward to welcoming you back to Peoples Ford. Best wishes, Craig, Marketing Executive E: craig.burton@peoples-ford.co.uk