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Mercedes-Benz Of Warrington

Our awards

Highly rated for our customer service 2019

Mercedes-Benz Of Warrington

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether this is your first Mercedes-Benz or your next one, our Mercedes-Benz specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around you to make your experience easy, comfortable and enjoyable. Buying a car is exciting, so we want to give you the confidence that you are getting the best value for money, an amazing experience and of course, the best car. Being part of the Inchcape Group means there are many benefits along with flexible finance options to choose from. And the journey doesn’t just stop there, as we will always be on hand when your vehicle needs servicing, an MOT, genuine parts or simply just for advice. You can be sure that our fully trained technicians will give your pride and joy the TLC required. Plus, being part of the Inchcape family gives you free access to our Accident Aftercare benefit, available to all our customers. So please feel free to come and relax in our showroom and let us help you find your next car.

Services offered

  • New and Used Vehicle Sales
  • Part Exchange vehicles wanted
  • Flexible Finance and Insurance
  • MOT, Servicing and Warranty
  • Genuine Parts and Accessories
  • Accident Aftercare benefit for our customers
  • Delivery

Customer Rating

4.1 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (296)

  • Relaxed and a no pressure experience

    By Mr. Stephen Mattinson on 20 Mar 19 | VERIFIED PURCHASE

    Relaxed and a no pressure experience

    Reply from Mercedes-Benz Of Warrington

    on 22 Mar 19

    Thank you again for the great review!

  • Monday 18th March Service and investigation

    By Christine Sargent on 19 Mar 19 | VERIFIED PURCHASE

    This time, much better service than previous occasion with previous Mercedes C Class Coupe when I have had to wait too long to hand the car over and even longer for the member of staff to appear to take payment and hand car back to me. This time: prompt, courteous service, and clear explanations. Gearbox problem investigated in addition to Service but no fault found so may need to return for further investigation. Reserving judgement on this one!

    Reply from Mercedes-Benz Of Warrington

    on 21 Mar 19

    Thank you again for taking the time to let us know how we did, we do hope on your next visit we may merit a 5 star rating from you. We hope you have a great day!

  • Great Experience & Friendly Staff!

    By Seana Thwaite on 19 Mar 19 | VERIFIED PURCHASE

    Definitely would recommend Mercedes Benz Warrington. As soon as I visited I was greeted and straight away was able to have more of a browse and discuss more of the options. As a first time buyer of a Mercedes, I only went in to the store with basic knowledge, however, after talking with one of the Sales Executives, Ash Alli, I was informed with more information which definitely helped. Ash really helped guide me in what would be the best deal and choice, without the help I wouldn’t of known where to start. All the staff are excellent and friendly and kept in contact along the way when waiting for my car. The Sales Manager Iain came out to introduce himself if I ever need any help, as well as the Sales Manager Ash too. Excellent experience with the staff and would definitely recommend.

    Reply from Mercedes-Benz Of Warrington

    on 21 Mar 19

    Hello Seana, thank you for your kind review; we are happy to pass along your comments to the team here at Inchcape, do enjoy your Mercedes!

  • Purchased a used C250 diesel saloon

    By Thomas Isidore on 18 Mar 19 | VERIFIED PURCHASE

    Purchased a used C250 diesel saloon from Calum at the Warrington dealership on the 27th February 2019. Lovely car & the first Mercedes Benz I have ever purchased. However a few negatives have impacted on the overall experience. The vehicle was not clean on the inside (Grease marks/smears) & this I find poor considering the vehicle has been brought from an authorised Mercedes Benz dealership. Didn’t receive the agreed part exchange amount for my old car (Received £6300 instead of £6400). Vehicle also developed faults with an auxiliary battery error message being displayed 90 minutes after leaving the dealership & the boot failing to close automatically (Powered) or manually. Both of these faults were resolved under the one year used car warranty at my local authorised Mercedes Benz dealership. But the car should never of been sold with these still present. Beautiful car (When working), look forward to getting to grips with it over the coming months. Let down by poor vehicle preparati…

    Reply from Mercedes-Benz Of Warrington

    on 19 Mar 19

    Hi Thomas, Thank you for your review. I'm disappointed to see that you've had a poor experience. If you'd like to contact us and provide your registration number and contact details, we'd be happy to discuss this further with you. Please email us @ tellusmore@inchcape.co.uk. Please mention this Trustpilot review in your email. We look forward to hearing from you. Regards, Chris H

  • Recall notice - Awful customer service

    By Richard on 14 Mar 19 | VERIFIED PURCHASE

    I took my Mercedes to the Warrington Branch after receiving a recall notice. Having booked a drop off time in advance I dropped my car off at 8.45am and was told that it would take roughly an hour to complete the relevant recall notice work. I informed the staff member that rather than wait I would return to work and pick the car up during my lunch break between 12 and 1. I returned to pick the car up at 12.45 and was told someone would be out shortly to give me my keys back. I waited for 30 minutes and heard nothing. I asked the reception to check where my keys were as I was already late returning to work. I then noticed my car drive past the front windows towards the service area. Clearly they hadn't even started the work. At 2pm I was then told it would be 15 minutes. I eventually received my keys back at 2.30pm. Before I share my opinion on this I have to say this is not the first time that Mercedes Warrington have kept me waiting. Last time I had to take my car in for a recall no…

    Reply from Mercedes-Benz Of Warrington

    on 16 Mar 19

    Good Morning Richard, Thank you for your review about the service you received at Mercedes Warrington. We would like to discuss this further with you and gather some further information, as we regret that you've had a bad experience and we'd like to make amends. Please send an email to tellusmore@inchcape.co.uk and provide a contact number so we can call you to discuss this. Please also reference this review when you send the email. Many thanks, Chris H

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.