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Mercedes-Benz Of Warrington

Rating: 4.1/5(299 reviews)
Manufacturer Approved Dealer.
Price checked to market
Aftersales facilities

Get in touch

Address

  • Juniper Lane
  • Warrington
  • Cheshire
  • WA3 6DP

Opening hours

Closed
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00

About us

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether this is your first Mercedes-Benz or your next one, our Mercedes-Benz specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around…

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Approved MERCEDES-BENZ dealer

MERCEDES-BENZ logo

This retailer is part of the official Mercedes Benz UK network

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

The Team at Inchcape are still on hand to support you with all your vehicle needs. Whilst our showrooms are temporarily closed for physical visits, we can still facilitate buying your new vehicle remotely and you can reserve the vehicle of your choice from just £99 online or over the phone.

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AutoTrader awards

Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Car buying
  • Part exchange
  • Finance services
  • Handover specialist
  • Extended warranties
  • Contactless transactions
  • Insurance services

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Motability
  • Parts & Accessories, Clothing
  • Tyre fitting & repairs

Location

Address

  • Juniper Lane
  • Warrington
  • Cheshire
  • WA3 6DP

Contact us

Need to reach us quickly?

Call or live chat with us to get a quick response to your query.

Send a message

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299 customer reviews

299 customer reviews

  • Thomas Isidore14 Apr
    1.0

    VERIFIED PURCHASE

    Purchased A Used C250 Diesel Saloon & Regretting …

    Purchased a used C250 diesel saloon from Calum at the Warrington dealership on the 27th February 2019. Lovely car & the first Mercedes Benz I have ever purchased. However a few negatives have impacted on the overall experience. The vehicle was not clean on the inside (Grease marks/smears) & this I find poor considering the vehicle has been brought from an authorised Mercedes Benz dealership. Didn’t receive the agreed part exchange amount for my old car (Received £6300 instead of £6400). Vehicle also developed faults with an auxiliary battery error message being displayed 90 minutes after leaving the dealership & the boot failing to close automatically (Powered) or manually. Both of these faults were resolved under the one year used car warranty at my local authorised Mercedes Benz dealership. But the car should never of been sold with these still present. Beautiful car (When working), look forward to getting to grips with it over the coming months. Let down by poor vehicle preparati…

    Mercedes-Benz Of Warrington15 AprDealer reply

    Hi Thomas, Thank you for your review. I'm disappointed to see that you've had a poor experience. If you'd like to contact us and provide your registration number and contact details, we'd be happy to discuss this further with you. Please email us @ tellusmore@inchcape.co.uk. Please mention this Trustpilot review in your email. We look forward to hearing from you. Regards, Chris H

  • Mr. Stephen Mattinson20 Mar 19
    5.0

    VERIFIED PURCHASE

    Relaxed and a no pressure experience

    Relaxed and a no pressure experience

    Mercedes-Benz Of Warrington22 Mar 19Dealer reply

    Thank you again for the great review!

  • Christine Sargent19 Mar 19
    4.0

    VERIFIED PURCHASE

    Monday 18th March Service and investigation

    This time, much better service than previous occasion with previous Mercedes C Class Coupe when I have had to wait too long to hand the car over and even longer for the member of staff to appear to take payment and hand car back to me. This time: prompt, courteous service, and clear explanations. Gearbox problem investigated in addition to Service but no fault found so may need to return for further investigation. Reserving judgement on this one!

    Mercedes-Benz Of Warrington21 Mar 19Dealer reply

    Thank you again for taking the time to let us know how we did, we do hope on your next visit we may merit a 5 star rating from you. We hope you have a great day!

  • Seana Thwaite19 Mar 19
    5.0

    VERIFIED PURCHASE

    Great Experience & Friendly Staff!

    Definitely would recommend Mercedes Benz Warrington. As soon as I visited I was greeted and straight away was able to have more of a browse and discuss more of the options. As a first time buyer of a Mercedes, I only went in to the store with basic knowledge, however, after talking with one of the Sales Executives, Ash Alli, I was informed with more information which definitely helped. Ash really helped guide me in what would be the best deal and choice, without the help I wouldn’t of known where to start. All the staff are excellent and friendly and kept in contact along the way when waiting for my car. The Sales Manager Iain came out to introduce himself if I ever need any help, as well as the Sales Manager Ash too. Excellent experience with the staff and would definitely recommend.

    Mercedes-Benz Of Warrington21 Mar 19Dealer reply

    Hello Seana, thank you for your kind review; we are happy to pass along your comments to the team here at Inchcape, do enjoy your Mercedes!

  • Richard 14 Mar 19
    1.0

    VERIFIED PURCHASE

    Recall notice - Awful customer service

    I took my Mercedes to the Warrington Branch after receiving a recall notice. Having booked a drop off time in advance I dropped my car off at 8.45am and was told that it would take roughly an hour to complete the relevant recall notice work. I informed the staff member that rather than wait I would return to work and pick the car up during my lunch break between 12 and 1. I returned to pick the car up at 12.45 and was told someone would be out shortly to give me my keys back. I waited for 30 minutes and heard nothing. I asked the reception to check where my keys were as I was already late returning to work. I then noticed my car drive past the front windows towards the service area. Clearly they hadn't even started the work. At 2pm I was then told it would be 15 minutes. I eventually received my keys back at 2.30pm. Before I share my opinion on this I have to say this is not the first time that Mercedes Warrington have kept me waiting. Last time I had to take my car in for a recall no…

    Mercedes-Benz Of Warrington16 Mar 19Dealer reply

    Good Morning Richard, Thank you for your review about the service you received at Mercedes Warrington. We would like to discuss this further with you and gather some further information, as we regret that you've had a bad experience and we'd like to make amends. Please send an email to tellusmore@inchcape.co.uk and provide a contact number so we can call you to discuss this. Please also reference this review when you send the email. Many thanks, Chris H

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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