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Mercedes-Benz Of Cheshire Oaks

Mercedes-Benz Of Cheshire Oaks

"Mercedes-Benz Of Cheshire Oaks are part of Inchcape Retail, one of the largest franchised dealer groups in the UK. With 12 franchised Mercedes-Benz Retail Centres nationwide, we are committed to using our huge buying power to bring you new and used car prices which are amongst the best in the market. We have extensive stock of both new and used vehicles within the group, enabling us to locate the perfect vehicle for you.We hope your experience with Inchcape Mercedes-Benz is one that will keep you returning to us time and time again"

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Finance
  • Fleet
  • Paint Shop
  • Accessories
  • Part Exchange
  • Warranty
  • Motability
  • Body Shop
  • Vehicles Wanted
  • Delivery

Customer Rating

4.3 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (231)

  • Buyers beware

    By Natasha MAY on 23 May | VERIFIED PURCHASE

    I bought my approved used E class from the Cheshire oaks branch. Unfortunately I live several hundred miles away from that branch. Part ofy purchase included 12 month warranty and an additional 24 month third party warranty. This is where the hassle and problems have crept in. I'll have had an issue with a part on my vehicle that should be covered under the current warranty. Unfortunately, I have been back and forth with between 2 mercedes Benz branches to get this issue resolved. 2 months later and it has still not been resolved and I have been asked to fork out £250.00. This has obviously been very upsetting and frustrating and has left me never buying from Mercedes again. Previously I wasa BMW owner and I never experienced such unprofessionalism and hastle. Buyers beware and ensure you are getting what you paid for.

    Reply from Mercedes-Benz Of Cheshire Oaks

    on 25 May

    Hi Natasha May, Thank you for your review. I'm disappointed to see that you've had a poor experience. If you'd like to contact us and provide your registration number and contact details, we'd be happy to discuss this further with you. Please email us at tellusmore@inchcape.co.uk. Please mention this Trustpilot review in your email. We look forward to hearing from you. Regards, Inchcape's Customer Experience Team

  • Excellent service.

    By Brian Selby on 18 Mar | VERIFIED PURCHASE

    Very friendly and helpful unlike some other dealerships I've dealt with.Also got a very good deal.

    Reply from Mercedes-Benz Of Cheshire Oaks

    on 20 Mar

    Brian Selby, it's experiences like yours that really keep us motivated! We hope to see you soon!

  • Excellent service friendly staff.

    By Deb Roberts on 11 Mar | VERIFIED PURCHASE

    Excellent service friendly staff. Couldn't do enough for you, even after sales.

    Reply from Mercedes-Benz Of Cheshire Oaks

    on 13 Mar

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • I bought a Merc GLE from Mercedes…

    By Lynne Mcparland on 07 Mar | VERIFIED PURCHASE

    I bought a Merc GLE from Mercedes Cheshire. From begining to end it was a fantastic experience. The salesperson was Hannah Weatherspoon. She handled the sale with professionalism and patience when dealing with me. Nothing was too much trouble. She even called the day after to make sure I didn’t have any problems. Every member of staff who I dealt with gave me the same level of service, from the Boss to the person who made me a coffee. I will be buying my next car from Inchcape UK. Many thanks

    Reply from Mercedes-Benz Of Cheshire Oaks

    on 09 Mar

    Lynne Mcparland, we are so happy to read such a great review about Inchcape. We look forward to your next visit! Take care!

  • I have just bought a used E Class from…

    By andrew dennis on 07 Mar | VERIFIED PURCHASE

    I have just bought a used E Class from this dealership and I must say the service was really good from the off. The reception staff were always really attentive and excellent. I dealt with Ben and his service was also excellent as was the sales manager whose name escapes me, but his laid back attitude was really good and made you at ease. Would go back again without a thought.

    Reply from Mercedes-Benz Of Cheshire Oaks

    on 09 Mar

    Andrew Dennis, we are so happy to read such a great review about Inchcape. We hope to see you soon!