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Mercedes-Benz Of Cheshire Oaks

Rating: 4.3/5(240 reviews)
Manufacturer Approved Dealer.
Price checked to market
Aftersales facilities

Get in touch

Address

  • Longlooms Road East
  • Ellesmere Port
  • Cheshire
  • CH65 9LF

Opening hours

Closed
Saturday09:00 - 17:00
Sunday10:00 - 16:00
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00

About us

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether this is your first Mercedes-Benz or your next one, our Mercedes-Benz specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around…

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Approved MERCEDES-BENZ dealer

MERCEDES-BENZ logo

This retailer is part of the official Mercedes Benz UK network

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

The Team at Inchcape are still on hand to support you with all your vehicle needs. Whilst our showrooms are temporarily closed for physical visits, we can still facilitate buying your new vehicle remotely and you can reserve the vehicle of your choice from just £99 online or over the phone.

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AutoTrader awards

Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Car buying
  • Part exchange
  • Finance services
  • Handover specialist
  • Extended warranties
  • Contactless transactions
  • Insurance services

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Motability
  • Parts & Accessories, Clothing
  • Tyre fitting & repairs

Location

Address

  • Longlooms Road East
  • Ellesmere Port
  • Cheshire
  • CH65 9LF

Contact us

Need to reach us quickly?

Call or live chat with us to get a quick response to your query.

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240 customer reviews

240 customer reviews

  • Natasha MAY23 May 19
    2.0

    VERIFIED PURCHASE

    Buyers beware

    I bought my approved used E class from the Cheshire oaks branch. Unfortunately I live several hundred miles away from that branch. Part ofy purchase included 12 month warranty and an additional 24 month third party warranty. This is where the hassle and problems have crept in. I'll have had an issue with a part on my vehicle that should be covered under the current warranty. Unfortunately, I have been back and forth with between 2 mercedes Benz branches to get this issue resolved. 2 months later and it has still not been resolved and I have been asked to fork out £250.00. This has obviously been very upsetting and frustrating and has left me never buying from Mercedes again. Previously I wasa BMW owner and I never experienced such unprofessionalism and hastle. Buyers beware and ensure you are getting what you paid for.

    Mercedes-Benz Of Cheshire Oaks25 May 19Dealer reply

    Hi Natasha May, Thank you for your review. I'm disappointed to see that you've had a poor experience. If you'd like to contact us and provide your registration number and contact details, we'd be happy to discuss this further with you. Please email us at tellusmore@inchcape.co.uk. Please mention this Trustpilot review in your email. We look forward to hearing from you. Regards, Inchcape's Customer Experience Team

  • Brian Selby18 Mar 19
    5.0

    VERIFIED PURCHASE

    Excellent service.

    Very friendly and helpful unlike some other dealerships I've dealt with.Also got a very good deal.

    Mercedes-Benz Of Cheshire Oaks20 Mar 19Dealer reply

    Brian Selby, it's experiences like yours that really keep us motivated! We hope to see you soon!

  • Deb Roberts11 Mar 19
    5.0

    VERIFIED PURCHASE

    Excellent service friendly staff.

    Excellent service friendly staff. Couldn't do enough for you, even after sales.

    Mercedes-Benz Of Cheshire Oaks13 Mar 19Dealer reply

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • Lynne Mcparland07 Mar 19
    5.0

    VERIFIED PURCHASE

    I bought a Merc GLE from Mercedes…

    I bought a Merc GLE from Mercedes Cheshire. From begining to end it was a fantastic experience. The salesperson was Hannah Weatherspoon. She handled the sale with professionalism and patience when dealing with me. Nothing was too much trouble. She even called the day after to make sure I didn’t have any problems. Every member of staff who I dealt with gave me the same level of service, from the Boss to the person who made me a coffee. I will be buying my next car from Inchcape UK. Many thanks

    Mercedes-Benz Of Cheshire Oaks09 Mar 19Dealer reply

    Lynne Mcparland, we are so happy to read such a great review about Inchcape. We look forward to your next visit! Take care!

  • andrew dennis07 Mar 19
    5.0

    VERIFIED PURCHASE

    I have just bought a used E Class from…

    I have just bought a used E Class from this dealership and I must say the service was really good from the off. The reception staff were always really attentive and excellent. I dealt with Ben and his service was also excellent as was the sales manager whose name escapes me, but his laid back attitude was really good and made you at ease. Would go back again without a thought.

    Mercedes-Benz Of Cheshire Oaks09 Mar 19Dealer reply

    Andrew Dennis, we are so happy to read such a great review about Inchcape. We hope to see you soon!

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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