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Crewe Audi

Services offered

  • Used Vehicle Sales

Customer Rating

4.7 out of 5

Rating breakdown

  • Trustpilot
    4.9(323 reviews)
  • Judge Service
    4.7(689 reviews)
Had an experience with this dealer?

Customer Reviews (1012)

  • Overall great experience

    By Miss Gemma Hood on 21 Feb | VERIFIED PURCHASE

    Overall great experience, great customer service, really happy

    Reply from Crewe Audi

    on 22 Feb

    Hello Gemma Hood Thank you for your 5 star review regarding your recent visit to Crewe Audi. Great to see that you were happy with the service you received whist during your time in the showroom. The team will be over the moon to have seen your feedback. Thank you for your business Amelia - Swansway Motor Group

  • Audi Q3 sale

    By Mr Graham Stephens on 21 Feb | VERIFIED PURCHASE

    We asked to deal with a salesperson we had used before and had received excellent service. Most importantly the salesperson knew the car we were interested in buying thoroughly and was able to guide us patiently through each stage of deciding what features best suited our needs. He wanted to know what we wanted and then explained features that we did not know were available that would be important for drivers in their 70's. He was patient and we did not feel rushed into making decisions. It was no problem how many times we wanted to see him and to check up on progress. He kept us informed on the building of the car and its delivery. The paperwork can be intimidating but we were carefully taken through it. We now have exactly the car we wanted, delivered earlier than we expected. We were shown the essential features with the assurance that we would be able to return to be reminded of those we were still unsure of. Other team members made our visits a pleasure and the offer of coffee a…

    Reply from Crewe Audi

    on 26 Feb

    Good Afternoon Mr Stephens Thank you for your 5 star review. Your comments are gratefully received and will assist others who are looking to purchase from us. Your valid point about in car technology is absolutely true, and even the most tech savvy of customers need a tutorial. I'm pleased to hear the Audi team were on hand to point out and demonstrate the features of your new vehicle. Thank you for your comments and for your business. Elizabeth - Group Customer Liaison Manager

  • Used Audi Crewe

    By Mr Sean Cunningham on 21 Feb | VERIFIED PURCHASE

    Bought a used A3 for my daughter, dealt with Scott, excellent service easy to talk to, fries sky and efficient Sean Cunningham

    Reply from Crewe Audi

    on 22 Feb

    Hello Sean Cunningham Thank you for your 5 star review and for sharing your feedback with us on trustpilot Great comments regarding the service you received during your visit to Crewe Audi. Sean will be over the moon to have heard from you and to see your kind words. We look forward to welcoming you back again soon. Thank you for your valued business Amelia - Swansway Motor Group

  • A pleasing experience which was handled…

    By Mr Peter Dutton on 20 Feb | VERIFIED PURCHASE

    A pleasing experience which was handled efficiently and quickly

    Reply from Crewe Audi

    on 22 Feb

    Hello Peter Dutton Thank you for your 5 star review and for sharing your thoughts regarding your recent visit to Crewe Audi. Great to see you had a pleasant customer experience Thank you for your business Amelia - Swansway Motor Group

  • Excellent customer service and…

    By Mr Craig Nemeth on 20 Feb | VERIFIED PURCHASE

    Excellent customer service and experience

    Reply from Crewe Audi

    on 22 Feb

    Hello Craig Nemeth Thank you for your 5 star review regarding your recent visit to Crewe Audi The team will be thrilled to see your comments to know you were happy with the service that you received during your time in the showroom. Thank you for your valued custom Amelia - Swansway Motor Group