Customer Reviews (8)
Approximately 3 weeks ago I purchased an S Class Mercedes from Beech Motor Company, I did the deal primarily with Jarrod and Gary although I did have occasion to speak to Andrew the owner. Drove the car back yo the North East of England and found that there were several problems with the car. Steering column , Heated rear windscreen and a diagnostic light which would not go out even though I had filled the tank with Ad Blue. To say I was disappointed is an understatement. I had so enjoyed the transaction. So smooth, and Jarrod and Gary were absolutely smashing lads. But now.??? I took the car to my local Mercedes, and they pinpointed the problems. The repairs were not cheap. The owner of the Mercedes garage phoned the owner of Beech Motors (Andrew) who there and then agreed to pay for the repairs. That is absolutely world class service. You hear so many horror stories in the Motor trade. But these people went were an absolute pleasure to deal with. And Andrew is simply a Gentleman.
The best buying experience we have had
Just bought a car from these guys I cannot put into words how satisfied we are with the new Audi A4 The car is excellent and drives like a dream. All people we dealt with were excellent, very professional and knowledgable and without the pushy sales tactics. Then to top it off I payed the wrong amount for the car by mistake an error on my part. I never realised and would not have noticed until the end of the month at least. The owner rang me personally and explained I had payed too much and the same day the over payment of £1000 was back into my account A very genuine and honest thing to do. I wonder if other car sales or private sellers would have pointed out such a silly mistake on my part. So I could not recommend these guys enough Thank you so much A very happy customer 🌟🌟🌟🌟🌟🌟
Excellent staff excellent cars excellent service!
I can not recommend this place enough. Everyone is so helpful. Fast responses on the phone and ultimately the best customer service I have ever received! No pressure or haggling. What you see is what you get and that's a luxurious car from a high end dealership. The car forecourt is exceptional and so is the service. Hassle free genuine staff. All the team were brilliant and the after sales is second to none. Each member of the team went above and beyond and I'll never go to another car dealer. My car is immaculate. I am one happy customer. Thanks Beech Motor Company.
Brilliant, friendly & reliable
The guys at Beech Motor Company are absolutely brilliant. All three salesmen take the time to explain any questions and queries and reassure you from the moment you get there. They aren’t pushy and allow you to take your time to look. I have just bought my third car from there, a Mercedes A class. Their cars are always in outstanding condition with low mileage and really new. They know that unless they have a car that I want, I wouldn’t go anywhere else to purchase. I would rather wait until they have what I like. I’m absolutely in love with my car, thank you to you all for your understanding whilst I asked lots of questions and it’s lovely to be remembered by you too!
Outstanding Service Delivery
I brought a Mercedes GLE 350 AMG from Beech Motors ON THE 17/07/20. Never at any stage were the salesmen pushy at any stage. I originally had my eye on a same model and year and was advised by the owner that he had a rare colour coming in and that with near enough low mileage and if interested he would reserve for me. I ended up buying the model in the rare colour. Jarrod and Gary the salesmen were outstanding in all aspects of service delivery throughout. I would fully recommend any potential buyer of prestige vehicles to check Beech motors out as his selection of vehicles are of a very high standard and quality and compared to other dealers value for money. Thanks Beech motor for a very top quality GLE. Regards Leigh