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Inchcape Volkswagen Chester

Our awards

Highly rated for our customer service 2019

Inchcape Volkswagen Chester

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether you are looking for your first car or looking for something to take you on your next adventure, our Volkswagen specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around you to make your experience easy, comfortable and enjoyable. Buying a car is exciting, so we want to give you the confidence that you are getting the best value for money, an amazing experience and of course, the best car.

Services offered

  • New and Used Vehicle Sales
  • Part Exchange vehicles wanted
  • Flexible Finance and Insurance
  • MOT, Servicing and Warranty
  • Genuine Parts and Accessories
  • Accident Aftercare benefit for our customers
  • Delivery

Customer Rating

4.5 out of 5

Rating breakdown

  • Trustpilot
    4.6(104 reviews)
  • Judge Service
    4.4(95 reviews)
  • AutoTrader
    4(8 reviews)
Had an experience with this dealer?

Customer Reviews (207)

  • Excellent service and very happy

    By Mrs Mary Clapham on 01 Mar 19 | VERIFIED PURCHASE

    Excellent service and very happy. The one negative is that I have not been able to have another service plan because my vehicle is 9 years old and VW have changed the plan which only allows vehicles up to 8 years old. I cannot understand for the life of me what the age of a vehicle for a service plan should matter. A warranty yes, but the vehicle still needs regular servicing.

    Reply from Inchcape Volkswagen Chester

    on 03 Mar 19

    Thank you for taking the time to leave this honest review. We hope you will consider us again in the future. Thank you.

  • Telephone service was very good

    By Miss Fields on 27 Feb 19 | VERIFIED PURCHASE

    Telephone service was very good - accommodated earlier pick up time. I liked video showing inspection. My disappointment was with cleaning/washing of the car. When viewed in daylight - there were a number of marks which with more effort and attention could have been easily removed. Personally you either undertake a thorough car wash or don't do it all.

    Reply from Inchcape Volkswagen Chester

    on 01 Mar 19

    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

  • friendly and efficient service

    By J C on 21 Feb 19 | VERIFIED PURCHASE

    friendly and efficient service, including transport to the station. Whoever vacuumed the car found a bracelet of enormous sentimental value - what a wonderful surprise, seeing it there on the seat. Thanks.

    Reply from Inchcape Volkswagen Chester

    on 23 Feb 19

    J C, we really appreciate your feedback!

  • Definitely Recommend

    By Amanda Finlay on 05 Feb 19 | VERIFIED PURCHASE

    Great service very efficient and polite staff. Picked up my car called me to say it had arrived at their garage, sent me a video of my health check so I could see what they were doing. Delivered my car back within 3 hours. Very happy customer would definitely recommend!!!! Thankyou!

    Reply from Inchcape Volkswagen Chester

    on 06 Mar 19

    Amanda, thank you for sharing your positive experience!

  • Fantastic experience first class

    By Customer on 21 Jan 19 | VERIFIED PURCHASE

    Fantastic experience first class

    Reply from Inchcape Volkswagen Chester

    on 23 Jan 19

    Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!