Customer Reviews (4)
Favourite BMW garage by far!
My experience with sycamore BMW was 1st class. After arranging to view a car at 1pm on a Sunday, plus being a 2 hour drive away I was greeted by the gent I spoke to on the phone. Now considering it closes at 4pm he have me ample time to look around the car, test drive and talk figures I did not feel rushed in the slightest. No pressure from anyone and a real good welcome. Having put down a deposit on the Monday morning at opening time. The car was ready for collection Thursday morning which also included the work I had asked for completed without any issues! Without a doubt I would travel there again without hesitation. The process was like clockwork.
Lack of after service Part 2
Finally got a call back, 4 weeks later. Explained again about problems and got told they would speak to the business manager and call me back but once again no phone call. If you don't live local (me 160 miles away) go and spend your money else where.
Reply from Sycamore BMW
17 Days ago
Hello Steve, Thank you for working with us to resolve your queries relating to your recent purchase from us (VW Golf). Kind Regards, Team Sycamore
Lack of after service
Brought a car online from them and put my trust in them to tell me everything about it but there were problems with it. Have spoken to a manager and told him some of the problems and he said he would speak to someone and could he call me back at the end of the week but it's been 4 weeks now and no call back.
Bought a used bmw 120d, very good service and very happy with the car. Very helpful, friendly and informative service when looking for a car. Upon purchasing was quick and painless unlike previous experiences. Collection was simple and well organised. They also sorted out all my tax and private registration onto the vehicle. Collecting the car it was spotless and seemed like brand new. Overall very pleased will be going back when in need of an upgrade.