Customer Reviews (987)
Let down on 6 occasions, don’t buy from here!
It’s difficult to put in to words how bad the service has been at SW car supermarket Peterborough. I would strongly advise anyone considering purchasing from here to look elsewhere. We have now been let down on 6 occasions in just a matter of weeks since purchase. Issues include no service history (despite being sold as such), only 1 key, body work not done on 3 separate occasions, valet not done, informing the DVLA twice of the sale putting the wrong name down on the V5 making the tax invalid and being unable to drive it! No one ever returns your call either. After the valet and body work was done it was returned to us with a sensor issue meaning every tine we locked the car the alarm went off! Had to leave it unlocked all night. Collected it for another day. Upon return exactly the same fault was still there! Forget about 114 point check these guys can’t do a 1 point check it seems. I emailed the owner. No reply. Tried again. No reply. It’s a week now. Hate to say it but it seem…
had few faults with the car which did …
had few faults with the car which did ask to be done before collection but had to take back 3 times . got sorted in the end but we will see.
OK but not great.
Ok cards on the table i work and have worked in the retail motor industry for 30+ years and have fairly exacting standards. Firstly the way that the vehicle was presented in the showroom was good, the car was relatively clean, the lighting in the showroom was good and there was plenty of room to go round the car in comfort. The staff were helpful without being too pushy and were able to answer most of my questions. The road test was easy to organise and i felt comfortable driving with the salesman. The sticker price is price you pay, end of. No haggling with these guys, you will pay pretty much top book for the car but I felt the trade in price was quite generous and the deal was done. On pick up the car was OK, the paperwork took a little time but everything was in order. The apparently do a 100 and something multi point check in their workshops but to be honest i have no idea what they do, this part of the experience was a let down. The rear wiper was split and juddered across t…
Great service, helpful staff, leave you alone to browse but are there to help when you need it.
Straightforward experience. Just the right amount of support from staff and an excellent selection to choose from