Donalds Mazda Peterborough
Donalds Mazda Peterborough
Donalds Peterborough is an authorised Mazda dealership offering new and used sales, servicing, MoT and parts throughout Peterborough and the local area. We are part of The Donalds Group, who operate six franchises throughout East Anglia at four locations.
Customer Rating
Customer Reviews (8)
Excellent experience.
Recently purchase mx5 rf , very please with the car. Salesman was very Friendly & helpful.
Excellent buying experience.
Excellent buying experience. We were given all the information needed about the car, but also left to look around it ourselves when we needed. There was no pressure to buy the car and it didn’t feel like a lot of ‘salesman speak’ was used to try and sell it. It felt like an honest, straightforward viewing. When we decided we wanted the car we left our deposit then went back a week later to collect it. The car was in immaculate condition and again the transactions were easy and well explained. The salesman was personable and friendly. A very relaxed, but professional buying experience.
A Pleasure To Do Business With!
I collected my new Mazda 3 from the garage in Peterborough yesterday. From the point of first contact last week to collection yesterday, the salesman made the whole experience a pleasure due to his warm personality, attention to detail and professional manner. I would highly recommend this dealership.
Reply from Donalds Mazda Peterborough
on 19 Feb 19
Thanks for taking the time to rate and review us. Thanks for your business - happy driving!
After sales care
Purchase a mercerdes a class early December phoned regarding service history, mot cert and car manual which I did not receive on purchase, everything would be sorted I was told left it a few days nothing. I Phoned back this time I spoke to the sales manager I also explained that car was given to me with the wrong number plates on ,I only found this out when I was stopped on a routine check I also said that the service warning light came each time you started the car. I asked if the car had been serviced prior to me purchasing the car he said he said I don't think so I was told on my first call to thesales person that it had.Anyway I was told everything would sorted out , today 4 weeks later nothing has changed the warning light shows 44 days over due for a service I paid £15.000 and was contacted daily by the sales person before I paid the money , the after sales well I think this email says everything.
Excellent customer service
I bought a second hand Ford Focus estate and was very pleased with the customer service, from the first phone call to the point of sale. Staff were very friendly and helpful. I was traveling far to see the car, so I wanted to make sure it was exactly as advertised. A few phone calls reassured me it was the real deal and I secured the car with a deposit. When I arrived there the following week, the car was just as described; also valeted, serviced, MOT'd and ready to go, as promised. It even came with a nationwide 12 month warranty, which I hopefully won't have to use. I've owned the car for a month now and I'm delighted with it. The staff couldn't have been more helpful and I wouldn't hesitate to buy from Donalds again.
Reply from Donalds Mazda Peterborough
on 19 Feb 19
Thanks for choosing us to purchase your car and we're delighted to hear you were pleased with the experience.