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John Banks Honda Cambridge

Rating: 3.7/5(3 reviews)
£99 Reservation Deposit only
Home delivery available*
Click, Connect & Collect

This dealer is operating on an appointment only basis.

Get in touch

Address

  • 444 Newmarket Road
  • Cambridge
  • Cambridgeshire
  • CB5 8JL

Opening hours

Open now
(View by appointment only)
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
SundayClosed

About us

A few reasons you will want to do business with John Banks - the Why Us! We are a family run business and have been since 1974, we work together as a team and have our own ethics all about treating customers fairly because we want to treat our customers the same as we would expect to be treated ourselves! We do our best to give you a great customer experience every time you connect or visit one of our dealerships. We strive to adhere to our Ethics Policy in that we are honest, fair and act…

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Approved HONDA dealer

HONDA logo

This retailer is part of the Honda UK network

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

We can offer two types of safe "no contact deliveries”:

Type 1: Leave the vehicle outside your property, notify you by phone when it has been delivered at your door for you to then discover at your leisure, whilst waiting for you to receive the vehicle.....

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Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Car buying
  • Part exchange
  • Finance services
  • Extended warranties
  • Contactless transactions
  • Insurance services
  • Part-ex price guarantee

Onsite facilities

  • Used vehicle sales
  • New vehicle sales
  • Servicing
  • Approved Workshop
  • Business centre
  • Motability

Location

Address

  • 444 Newmarket Road
  • Cambridge
  • Cambridgeshire
  • CB5 8JL

Contact us

Need to reach us quickly?

Call or live chat with us to get a quick response to your query.

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3 customer reviews

3.7 out of 5
67%
0%
0%
0%
33%

3 customer reviews

  • Andy B07 Nov 19
    5.0

    Definitely would recommend

    Absolutely amazing service from the whole team including the guys in workshop when I returned and quick, video's on arrival to check my car and free video check

  • Alex B14 Jan 19
    5.0

    Great Experience

    I had a great experience, all staff were so helpful and gave me answers to all questions I asked.

    John Banks Honda Cambridge19 Jan 19Dealer reply

    Many thanks Alex

  • Youwen J17 Jun 18
    1.0

    Terrible customer service. Dishonest.

    We bought the car with some body work damage and a crack in the windscreen, all of which were promised to be rectified by way of a new windscreen and new polished paint job. Instead, they filled in the crack with glue, which doesn't rectify the problem as the crack is still very visible, whilst some half baked job was done on the bodywork damage. When trying to raise the issue again, their employees were highly unprofessional and denied what was agreed previously. This has been a long drawn out process involving numerous visits to the dealership and much time wasted. The employees have no respect for time keeping and have kept us waiting for more than half an hour on many occasions. They now simply refuse to acknowledge any of the agreement we had, since they have already taken our money. Put simply, avoid this dealership as they will try and sell you inferior products whilst making false promise that they have no intention of keeping.

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