Customer Reviews (17)
Quality vehicle purchased at a Quality dealership
We were looking for a very individual vehicle and it turned out that the most suitable vehicle was at the other end of the Country !. We were impressed by the pictures and full description given which prompted our contact. We did our deal and the business owner even said he would meet us half way to hand the car over. Allowing for all the restrictions at present and The 250 miles between us , this was much appreciated.We would not hesitate to buy again from this Dealership but as they primarily sell Rolls Royce and Bentley motor cars it might be some time !!
One can only speak as one finds, but I have found that nothing has been too much trouble for Hanwells to make sure I was satisfied, and two and a half months later I remain very pleased with my purchase from this dealer.
A successful start to classic motoring
Having spent a couple of years pondering what to buy I settled on a silver shadow. I noticed Hanwells kept getting mentioned in car advertisements so I dropped by the show room and was greeted by the team who showed me round. I sat in Shadows, Spirits, Spurs and eventually drove a mk2 shadow to the big show room where I did more siting and looking. No pressure at any time and I went away to ponder. I had 3 to choose from in my price range and it came down to colour in the end. I made the call, transferred the money and we set a collection date, day one of retirement! I have used the no quibble warranty as it suffered starting issues in damp weather and a couple of minor issues where pointed out to me by exerts. All sorted without issue. So 6 months in and I'm enjoying my purchase more and more, as does everybody who joins me. Definitely recommend Hanwells and the team. They have made owning a 39 year old car easy and not scary!
Calm and Highly Professional
A fabulous car purchasing experience. Went there with an idea of which car I would purchase. Salesman showed me the whole stock, which I found interesting and helped confirm my initial decision. He was not too pushy and let me make my own mind up. Excellent discussion of what refinements I should make to the car. Executed them all perfectly (including organising partner installation of new Radio/CD/ Bluetooth with Handsfree Calling and Sat Nav linked to Backup Camera). Took care of all the paperwork. Excellent communication throughout the process. I rate them first class.
Friendly, professional and polite.
I purchased a Mercedes e350 convertible from Hanwells Of London and quiet honestly say what a good experience from beginning to end. The staff are friendly, polite and professional in every way. Was greeted with coffee and shown round the car , no sales talk just left us to view and where happy to answer any questions. What a lovely car ! Which a one year warranty was offered with no extra cost and piece of mind. The price was very reasonable, one years mot, 100 point check and service was done. If your looking for a reputable service, by a honest and professional company look no further. I consider myself as a hard customer as my standards are high, but I just can’t fault in any way this company and can highly recommend you. A big thank you to Steve,Gary,Terry,John and Ben. You are a credit to yourself and should be proud that the high standards that you have achieved has not gone unnoticed. Thank you. Kind Regards Mr D Harris