Customer Reviews (6)
Very poor experience with this dealer transauto and their representative..... After agreeing a purchase of a car he renaged on the deal and sold to someone else for a higher price this after I paid for a hpi check arranged finance and insurance which as we all know is time consuming and expensive. Probably because we didn't use his services very unprofessional so he warned We won't be using this dealer again
Reply from Transauto
on 06 Apr
Very unreasonable review! The customer was asked for a holding deposit to enable the vehicle to be remove from the market. Also name and address details were requested for invoicing,order form and contract. This did not happen. I cannot comprehend how a deal has been reneged on prior to being agreed and confirmed. Customers can and do change their minds at any point prior to purchase! The assumption regarding the reason being for not using our services is also unfounded and incorrect!
I cannot thank these guys enough for picking me up from Reading Station and then dropping me off after I viewed a car that I subsequently bought after I checked my insurance. So the then picked me up again so I can drive away. Phil was very helpful and even had the vehicle serviced for me.
Quality Cars and Service, good prices
I have bought my cars and had them serviced & MOT by the team at Transauto for the past 8 years, both the sales and service has been second to none, they also arranged finance at competitive rates. Would defiantly recommend.
Excellent service, very pleasant and professional staff. They cannot do enough to help and make your experience as pleasant as possible. I travelled by train and they collected me from the train station, they were there promptly and I was impressed by the condition and showroom preparation of the car I was buying, I instantly made a deal and they got me through finance on very competitive terms. I would recommend to anyone.
Highly professional, friendly and informative
My whole experience with Transauto has been faultless, the team are so friendly and knowledgeable and really helped me find my perfect car at a great price too! I would highly recommend them to anyone and will be coming back for my MOTs in the future. Thank you.
Reply from Transauto
on 08 Jul 17
Thank you Tom for taking the time to review your dealings with Transauto. It was a pleasure to meet you and assist with your purchase of the BMW coupe. If We can Be of any help in the future please do not hesitate to contact us. Kind Regards Phil .