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Mercedes-Benz of Bedford

In our state-of-the-art dealerships across the U.K, Sytner Group represents the world’s most prestigious car manufacturers. All of our staff are knowledgeable and enthusiastic; making every interaction special by going the extra mile.

Mercedes-Benz of Bedford

Mercedes-Benz of Bedford Approved Used. Our Approved Programme guarantees the incomparable driving experience that you expect of Mercedes-Benz. Talk to our Sales Team for more information.

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Fleet
  • Servicing
  • Alarms
  • Finance
  • Paint Shop
  • Accessories
  • Part Exchange
  • Warranty
  • Insurance
  • Body Shop
  • Vehicles Wanted
  • Recovery
  • Delivery
  • Assurance
  • Communications

Customer Rating

4.2 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (5)

  • As our existing Mercedes dealer could…

    By Steven Brown 26 Days ago | VERIFIED PURCHASE

    As our existing Mercedes dealer could not obtain what we required, we went to Bedford, we were very impressed from the start, efficient and we had the car and the deal we wanted sorted within a few hours, thanks to Will & Mark. Collected our car two weeks later, and again was impressed, what Will & Mark had discussed with us on the phone was spot on and the car was exactly what we expected. Very impressed will be back again. The sytner group is far better than a single Mercedes dealership that we have used in the past.

    Reply from Mercedes-Benz of Bedford

    23 Days ago

    Good morning Steven, I’m thrilled to read your fantastic feedback for Mercedes-Benz of Bedford and for Will and Mark in particular, your positive comments are very much appreciated. I'm delighted that you've had such a memorable experience buying with us, Will, Mark and the team are passionate about delivering a great service, it's incredibly important to us all that each and every customer leaves us feeling you way you have. Thank you for coming along to us and for your wonderful review. We look forward to welcoming you again soon. Kind regards, Martin Shea - Head of Business

  • Top Marks every time

    By David Smith on 21 Oct | VERIFIED PURCHASE

    This organisation gets full marks every time for Customer Service. All the operatives are focussed on providing good service. I enjoy visiting the branch because I know I will be met with friendly smiles and solutions driven staff. I had my car serviced and the an MOT and both times, I was highly satisfied. Jinty Joy Orange.

    Reply from Mercedes-Benz of Bedford

    on 24 Oct

    Good morning David, Thank you so much for your truly fantastic 5 star rating and review. I am delighted to learn that you have consistently received great service from my team. Customer Experience is a real focus point for us, and we are working really hard to deliver a premium personal service, ensuring we offer the best possible advice to assist you and other Mercedes-Benz enthusiasts. Thank you for your loyalty and support which we appreciate in equal measure. Looking forward to welcoming you back for many years to come! Kindest regards, Martin Shea – Head of Business

  • Herjit was excellent in booking my slot…

    By Mutengi wezvinhu on 10 Oct | VERIFIED PURCHASE

    Herjit was excellent in booking my slot exactly when I needed. Martin was brilliant on the day. He was helpful in sorting out a maps update at short notice. A star service all round.

    Reply from Mercedes-Benz of Bedford

    on 14 Oct

    Good morning Mutengi, I am delighted to receive your fantastic 5 star review about Mercedes-Benz of Bedford, thank you for taking the time to leave your feedback as it really does mean a great deal to us! If there is anything further we can help with please don't hesitate to get in touch. Kind regards, Martin Shea - Head of Business

  • Rushed, half finished and now it's sold, no care …

    By Andrew Bulman on 07 Oct | VERIFIED PURCHASE

    I was very lucky for find the spec of A class I wanted through the Mercedes website, being through the official website it sent me to Mercedes Benz Of Bedford. The initial interaction with the sales rep was very positive, couple of phone calls, confirmation I could get the car, really good communication and response to the questions asked, until after I paid the deposit. After the deposit was paid I didn't hear much, until I received an email asking me to pick up the car as soon as possible (in under a week), I explained I wasn't able to due to being 100 miles away, insurance, working weekdays and my trade-in car not being ready. I then received an email back stating that "sales quotes need to be met, need to finish the purchase in October, etc". So, I bent over backwards to work around them and pick up the car the Saturday before the end of the month, all I asked in return was for some rubber car mats. The pickup day arrives, even though we had set a time they were not ready, every…

    Reply from Mercedes-Benz of Bedford

    on 10 Oct

    Good morning Andrew, I am sorry you have had cause to complain about your recent experience at our dealership and thank you for bringing this to our attention. Your feedback is crucial to us being able to make the necessary improvements to our customer experience, so thank you. I have passed your feedback on to the relevant manager to ensure your concerns are addressed. If I can be of any further assistance please don't hesitate to contact me - ruthsherwood@sytner.co.uk - Kind Regards, Ruth Sherwood - Customer Relations Manager.

  • New A Class at a great price

    By Margaret Spain on 26 Sep | VERIFIED PURCHASE

    We found a great price for a new A Class online at the Bedford garage. After registering our interest online Mark Williams called us and was really helpful. Just over a week later we took delivery of our new car! Mark has called us since to make sure everything is okay! We are really pleased with the service received!

    Reply from Mercedes-Benz of Bedford

    on 03 Oct

    Good afternoon Margaret, Thank you for your amazing 5 star Trustpilot review of Mercedes-Benz of Bedford. I'm delighted to read your positive feedback about how Mark looked after you, and I'm so happy that he was able to assist in sorting out the right car for you. He works incredibly hard to deliver great customer service and takes huge pride in his role and I know he will be over the moon with your comments, it's music to our ears! Thank you for your business and please feel free to contact him if you need a refresher on the controls of your new car. We look forward to welcoming you again in the future. Kind regards, Martin Shea - Head of Business